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A leading company in renewable energy solutions seeks an Operations Support Administrator in Doncaster. This pivotal role involves scheduling installations, liaising with contractors, and ensuring operational efficiency to deliver high-quality customer service. Ideal candidates are highly organised and possess prior administrative experience.
Operations Support Administrator - Renewable Energy
Salary: £25,000 - £28,000 per annum
Doncaster
Prosper Recruitment are working in partnership with a group of companies providing energy related services to individuals and business, they work to install renewable energy solutions, facilitate access to ECO funding for low-income households, support local and contractors, and reduce the nation's carbon footprint!
Due to increased workload they are looking for a highly organised, proactive and detail-driven Operations Support Administrator to join their growing operational team. The role is key to supporting the smooth delivery of installation projects and maintaining a high standard of customer service and operational efficiency.
Key Responsibilities:
Schedule installations and remedial works.
Optimise installer diaries to maximise productivity.
Provide real-time support to field staff and installers.
Liaise with third parties for scaffolding, deliveries, and collections.
Handle inbound customer and installer calls, emails, and aftercare.
Maintain internal systems and ensure compliance documentation is up to date.
Process pre/post-installation payments and manage outstanding balances.
Support reporting and general operational planning across the department.
Essential Requirements:
Previous admin/ops experience in a fast-paced environment.
Excellent communication and organisational skills.
Pro...