Operations Supervisor

New Appointments Group Ltd; Rochester; On-site; GBP 32,000 - 46,000; Full time

Job summary

New Appointments Group Ltd is recruiting a Process Operations Supervisor to join our Rochester manufacturing site. You will lead day-to-day production and process operations, drive CI initiatives and develop a high-performing team, ensuring safety, quality, delivery and productivity targets are met.

In this role you will monitor KPIs, coordinate staffing, and use Lean and 5S methodologies to optimise performance in a fast-paced environment.

Qualifications

• Proven leadership and people management skills.
• Experience monitoring KPIs and driving operational performance.
• Knowledge of Lean Manufacturing, Continuous Improvement, 5S or Operational Excellence.
• Excellent communication and organisational abilities.
• Proactive approach with ability to motivate and develop teams.

Responsibilities

• Lead and supervise daily production and process operations to achieve targets.
• Ensure manufacturing plans and schedules are delivered efficiently and on time.
• Monitor and manage KPIs including Safety, Quality, Delivery, Cost, OEE, downtime, yield and productivity.
• Coordinate staffing levels, workload allocation and resource planning.
• Identify and resolve production issues, escalating concerns when required.
• Promote and maintain a strong health and safety culture across the operation.
• Ensure compliance with company procedures, quality standards and operational requirements.
• Lead, coach and develop operators, technicians and production personnel.
• Drive Lean Manufacturing, Continuous Improvement and 5S initiatives.
• Use Root Cause Analysis and Kaizen to improve operational performance.
• Analyse production data and identify opportunities to improve efficiency, quality and output.
• Collaborate with Engineering, Maintenance, Quality, Planning and Supply Chain teams.

Skills

Leadership

People management

KPI monitoring

Lean Manufacturing

5S

Problem solving

Communication

Job description

We are currently recruiting for a Process Operations Supervisor to join a well-established manufacturing business in Rochester. This is an excellent opportunity for an experienced production, manufacturing or operations leader to take ownership of a key operational area, ensuring safety, quality, delivery and productivity targets are consistently achieved.

The successful candidate will be responsible for leading day-to-day manufacturing operations, driving continuous improvement initiatives and developing a high-performing team within a fast-paced production environment.

Key Responsibilities

• Lead and supervise daily production and process operations to achieve operational targets.
• Ensure manufacturing plans and schedules are delivered efficiently and on time.
• Monitor and manage key performance indicators including Safety, Quality, Delivery, Cost, OEE, downtime, yield and productivity.
• Coordinate staffing levels, workload allocation and resource planning.
• Identify, investigate and resolve production issues while escalating concerns when required.
• Promote and maintain a strong health and safety culture across the operation.
• Ensure compliance with company procedures, quality standards and operational requirements.
• Lead, coach and develop operators, technicians and production personnel.
• Manage training, performance reviews, competency assessments and employee development.
• Drive Lean Manufacturing, Continuous Improvement and 5S initiatives.
• Use problem-solving techniques such as Root Cause Analysis and Kaizen to improve operational performance.
• Analyse production data and identify opportunities to improve efficiency, quality and output.
• Work closely with Engineering, Maintenance, Quality, Planning and Supply Chain teams to support operational success.

About You

To be considered for this position, you will ideally have:

• Previous experience in a Production Supervisor, Manufacturing Supervisor, Operations Supervisor, Team Leader or similar leadership role.
• Experience within a manufacturing, production, process, engineering, pharmaceutical, chemical or FMCG environment.
• Strong leadership and people management skills.
• Experience monitoring KPIs and driving operational performance.
• Knowledge of Lean Manufacturing, Continuous Improvement, 5S or Operational Excellence methodologies.
• Excellent communication, organisation and problem-solving abilities.
• A proactive approach with the ability to motivate and develop teams.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.