Operations Supervisor

DP World; Greater London; On-site; GBP 28,000 - 38,000; Full time

Job summary

DP World in Hinckley is seeking an Operations Supervisor to oversee site operations, delegate on-shift tasks and tackle problems during weekly rotating shifts.

You will lead safety and environmental compliance, drive process improvements, and represent the department in meetings with customers while monitoring KPI delivery.

The role requires hands-on leadership, strong data analysis, and the ability to coach staff toward a zero-tolerance stance for deviation; onsite and full-time.

Qualifications

• Experience supervising a fast-paced logistics operation.
• Proven leadership with strong integrity and decision making.
• Ability to analyse data and monitor performance metrics.
• Experience implementing process improvements and CI.

Responsibilities

• Oversee shift operations and delegate tasks to the team.
• Investigate safety incidents and enforce HSE procedures.
• Identify corrective actions to meet KPIs and improve processes.
• Represent the department at meetings and communicate shift performance.
• Manage manpower and apply lean principles; drive CI activity.
• Develop and maintain Standard Work; coach staff to standards.
• Drive training needs and document completion.
• Support proposals with KPIs, process flows and layouts.
• Collaborate with senior management on strategy and hiring levels.
• Ensure onboarding and focus on retention.

Skills

Supervisory experience

Leadership

Data analysis

KPI management

Lean manufacturing

Problem solving

Planning skills

Communication

Job description

DP World are currently recruiting for an Operations Supervisor to join our fast paced site based in Hinckley. In this role you will oversee business operations, delegating tasks to team members and resolving problems that occur on their shift. This position will operate across a WEEKLY rotating shift pattern of the following:

Monday to Friday
12:00-20:30
14:00-22:30
16:00-00:30
Requirement to work one Sunday every 4 weeks (08:00-16:30) with a rest day in the week.

About the role:

• Responsible for all on shift Health, Safety, Environmental issues arising including: - Full Safety incident investigation and corrective action implementation. Ensuring all employees understand the need for safe working. Ensure the adherence of site H&S procedures.
• Responsible for identifying and implementing corrective actions for issues arising that affect the successful achievement of departmental KPI as well as specifying process improvements that will enhance operational performance.
• Responsible for representing the department at internal and external customer meetings. Communicate departmental shift issues and performance at team briefs. Attend team board reviews and board walks
• Manage manpower resource effectively to support customer delivery requirements and also Lean Manufacturing principles – including the implementation of CI activity. Drive company Absence Control Procedures to ensure maximum attendance levels. Deal with all personnel issues on shift in line with Company Policy.
• Responsible for Managing the development and maintenance of accurate Standard Work documentation. Continually audit employees against the standard to drive process consistency. Use the process to Coach employees and Team leaders to maintain process standards while driving a zero-tolerance mindset for process deviation.
• Identify departmental training needs using company training process (Training matrix, Gap Analysis etc) to maximize employee versatility. Capture all training with sign off documentation
• Drive Departmental Quality objectives. Carry out and complete full PPS activity and Root Cause Analysis for any Premium Freight, scrap costs or stock losses.
• Assisting production in engineering changes, production trials, model change and pilot build.
• Support in the development of concepts for use in formal customer proposals including, but not limited to, process flow diagrams, KPIs and facility layouts in complex cases with support of the Solutions team.
• Collaborate with the Senior Management Team in setting and drivingorganisational vision, Operations strategy, and hiring levels.
• Support with the translational strategy, cascading down actionable steps through the business for growth, implementingorganisation-wide goal setting, performance management, and operations planning.
• Supervise company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and thatorganizational goals are met
• Ensure effective onboarding, professional development, and retention

Your Key Skills:

• Two or more years of experience in supervisory roles within a fast paced logistics operation
• Excellent leadership skills, with steadfast resolve and personal integrity.
• Understanding of business planning
• Solid grasp of data analysis and performance metrics.
• Ability to diagnose problems quickly and foresee potential issues.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

Job Info

• Job Identification 21501
• Locations 16 Palace Street, London, United Kingdom, SW1E 5JQ, GB