Operations Shift Manager

DHL Germany; Stoke-on-Trent; On-site; GBP 30,000 - 45,000; Full time

Job summary

DHL is seeking a Warehouse Shift Manager in Stoke-On-Trent to coordinate logistics and manage a team. The role involves overseeing daily operations, ensuring efficient warehouse procedures, and driving staff performance. Candidates should have a strong background in supply chain management and leadership qualities.

Benefits

Free confidential 24/7 GP service

Hundreds of discounts (including retail, childcare + gym)

Affordable loans & enhanced pension scheme

24/7 employee support service for you (+ family)

Qualifications

• Practical experience as a shift manager within a Warehouse/Supply Chain environment.
• Comprehensive knowledge of supply chain practices.
• Ability to manage and train direct reports.

Responsibilities

• Assist operational management by monitoring warehousing activities.
• Manage the depot during shift, including H&S, Budgets, and KPIs.
• Oversee productivity and staff performance.

Skills

Supply chain practices

Organisational skills

Problem-solving skills

Management of direct reports

KPI Management

Education

Recognised qualification in Supply Chain Management or Logistics

Tools

Logistics software packages

Job description

Contract Type: Permanent (Full-Time)
Shift patterns: Any 5 out of 7
Shift times: Rotating 0600 - 1400 and 1400 - 2200.
Location: Stoke-On-Trent (ST4 4EX)

DHL, an award-winning leading supply chain business is seeking a Warehouse Shift Manager to play a vital role coordinating our daily logistics requirements. To succeed in this role, you should have a comprehensive knowledge of supply chain management practices and a demonstrative understanding of warehouse procedures, including the storage and dispatch of volume orders and goods.

WHAT DOES THE ROLE ENTAIL?

• To directly assist operational management by initiating, monitoring and reporting on the effectiveness of all warehousing activities and staff performance of your designated shift
• Being responsible for the whole depot during your shift, including H&S, Budgets, KPI's, and Productivity
• To manage and implement productivity by communicating job expectations to direct line reports, monitoring stock movement and control, whilst ensuring that all deadlines are safely met within allocated time frames and always maintaining standards of excellence
• Directly managing a team of 6 First Line Managers including disciplinaries, performance management and 121's
• To track and trace orders using a digital in-house tracking software system, ensuring that records are maintained and kept at optimum level
• To monitor recruitment levels and initiate staff training as required, keeping up-to-date records in line with company policies

WHAT DO WE NEED FROM YOU?

We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:

• Previous and practical experience as a shift manager within a Warehouse/Supply Chain environment
• Comprehensive knowledge of supply chain practices
• Experience working with challenging KPI's and Continuous Improvement
• Computer literate with a practical knowledge of logistics software packages
• Excellent organisational and problem-solving skills, with the ability to manage, organise and train direct reports

A recognised qualification in Supply Chain Management or Logistics will be preferred and well-received.

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.

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