Operations Shift Lead: Data-Driven Warehouse Excellence

Relay Technologies; Birmingham; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Generous equity

Health coverage

25 days holiday

Parental leave

Hardware of your choice

Gym subsidies

Cycle-to-work

Fridays lunch

Uber home & dinner

Job summary

Relay is reshaping logistics with a fast-growing, equity-backed culture. As Shift Manager, you will oversee sortation, recruit and train operatives, and lead a high-performing team while upholding safety standards across the site.

You will collaborate with stakeholders to improve efficiency and service quality, driving the business forward in a dynamic, results-driven environment. This role includes day and night shifts and a strong emphasis on hands-on leadership.

Qualifications

• Experience in fast-paced warehouse or operational environments.
• Proactive leader with strong communication and team-building.
• Comfortable using data to track performance and improve.

Responsibilities

• Overseeing sortation operations during your shift and ensuring targets are met.
• Recruitment, onboarding and training of site operatives.
• Lead, motivate and coach your team to high performance.
• Ensure health & safety standards are upheld and improved.

Skills

Warehouse operations

Leadership

Data-driven decision making

Communication

Job description

Relay is reshaping logistics with a fast-growing, equity-backed culture. As Shift Manager, you will oversee sortation, recruit and train operatives, and lead a high-performing team while upholding safety standards across the site.

You will collaborate with stakeholders to improve efficiency and service quality, driving the business forward in a dynamic, results-driven environment. This role includes day and night shifts and a strong emphasis on hands-on leadership.