Operations Scheduler (12-Month Contract) – Plan, Coordinate & Optimize

SSE plc; Oxford; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Private healthcare discounts

Gym memberships

Cycle to Work scheme

Family entitlements

Job summary

SSE plc is seeking a Scheduler for a 12-month fixed-term contract at our Oxford or Swindon office. The role is full-time, 37 hours per week, office-based, with a salary of £30,684–£36,666 depending on skills and experience plus a range of benefits.

You will plan and schedule work for operational teams, maintain training/leave records, handle paperwork, and respond to customer and colleague inquiries. Daily team huddles and a focus on efficient resourcing are expected.

Qualifications

• Experience in scheduling, administration and customer service.
• Great administration, organisational and communication skills with the ability to manage multiple priorities.
• Experience meeting targets, deadlines or service standards while maintaining accuracy.

Responsibilities

• Plan and schedule work for our operational teams, ensuring priority work is completed on time and customer commitments are met.
• Keep training and annual leave records up to date to help ensure teams are resourced effectively.
• Support operational teams by processing and checking paperwork, ensuring information is accurate before it is submitted.
• Respond to enquiries from customers and colleagues by email and telephone, providing a helpful and professional service.
• Take part in daily team huddles, sharing updates and identifying ways to improve how we work.

Skills

Scheduling

Administration

Customer service

Communication

Tools

Excel

Job description

SSE plc is seeking a Scheduler for a 12-month fixed-term contract at our Oxford or Swindon office. The role is full-time, 37 hours per week, office-based, with a salary of £30,684–£36,666 depending on skills and experience plus a range of benefits.

You will plan and schedule work for operational teams, maintain training/leave records, handle paperwork, and respond to customer and colleague inquiries. Daily team huddles and a focus on efficient resourcing are expected.