Operations Planner

HP4 Recruitment Ltd; Clyst Honiton; Hybrid; GBP 28,000 - 33,000; Full time

Job summary

An exciting opportunity for an Operations Planner to join a leading company based in Exeter. The role offers a blend of operational planning and van driving duties that ensure efficient freight movement. With a competitive salary and attractive benefits, the ideal candidate will contribute to a dynamic team focused on delivering exceptional service while adhering to health and safety standards.

Benefits

25 days annual leave plus bank holidays

Salary Sacrifice Pension Scheme

Death in Service Life Assurance

Qualifications

• Minimum of 2 years’ experience in transport operations.
• Level D Aviation Security and Hazardous Awareness preferred.
• Capable of delivering departmental inductions.

Responsibilities

• Coordinate fleet and driver activities for efficient freight movement.
• Handle inbound calls and process client requirements.
• Perform driving duties, including loading/unloading and delivering.

Skills

Communication skills

Customer service

Teamwork

Ability to work under pressure

Job description

Job Title: Operations Planner

Contract Type: Permanent


Salary: Up to £28,500 per annum

Shift: Monday to Friday, 05:45-15:45 (1-hour unpaid break)

Reports to: Depot Manager


Location: Exeter

Role Summary:

Our client is seeking a skilled Operations Planner to join their team based in Exeter. This hybrid role involves coordinating fleet and driver activities to ensure efficient freight movement across the region, along with occasional shifts as a Relief Van Driver for nationwide deliveries.

Key Responsibilities:

Efficiently handle inbound telephone calls and client instructions.

Accurately record and process client requirements using the data management system.

Maintain high levels of customer service and ensure timely responses.

Manage Independent Service Providers and company vehicles for optimal utilisation.

Perform van driving duties including loading/unloading, securing loads, and timely deliveries.

Complete vehicle checks, minor repairs, and report mechanical issues.

Ensure compliance with Health & Safety and Aviation Security standards.

Build strong relationships with clients, team members, and managers.

Support the Depot Supervisor/Manager in achieving operational goals.

Experience & Qualifications:

Minimum Of 2 Years’ Experience In Transport Operations.

Capable of delivering departmental inductions.

Level D Aviation Security and Hazardous Awareness (preferred).

Strong communication skills - verbal and written.

Able to work under pressure in a fast-paced environment.

Team player with the ability to work independently.

Benefits:

25 days annual leave plus bank holidays

Salary Sacrifice Pension Scheme

Death in Service Life Assurance