Work Planner (12-month Fixed Term Contract)

RKW Rationalisierungs- und Innovationszentrum der Deutschen Wirtschaft e. V.; Worcester; Remote; GBP 32,000; Full time

Job summary

A leading property maintenance business is looking for a Work Planner on a 12-month fixed term contract. You will be responsible for organizing engineers, scheduling repairs, and ensuring excellent customer service in a fast-paced environment. Strong IT and communication skills are essential for success in this role.

Qualifications

• Experience in building maintenance or construction administration as a scheduler.
• Strong IT skills with Outlook and Word required.
• Experience with workforce planning and scheduling software.

Responsibilities

• Plan a multi-skilled trades workforce for maintenance services.
• Maintain contact with field teams and customers.
• Stay organized and manage multiple priorities under pressure.

Skills

IT skills

communication

organizing

customer service

Tools

DRS

Job description

Work Planner (12-month Fixed Term Contract)

Salary £31,140 per annum + Excellent Benefits

Location Worcestershire/ West Midlands - Home Based with regular travel to offices in Worcester & Solihull

This is a Temporary , Full Time vacancy that will close in 13 days at 23:59 BST .

The Vacancy

Calling all Work Planners!

Are you an experienced Work Planner or Scheduler in housing maintenance and repairs, looking for your next challenge in a fast-paced and customer-focused environment?

If so, we have an exciting temporary opportunity for a Work Planner/ Schedulerwithin our Platform Property Care planning team that could be for you!This would be a 12-month Fixed Term contract from August 2025 to August 2026.

In this key role, you’ll join a motivated team responsible for planning a multi-skilled trades workforce to deliver both planned and reactive maintenance services.

Our Work Planners are central to delivering excellent customer service and ensuring repairs and installations are completed right the first time.

This is a Full-Time role working 40 hours a week Monday toFriday 8:00 - 16:30 - so no weekend working.

What could you be doing?

Responsible for planning an operational multi skill trades workforce, maintaining contact with field teams,and liaising with customers, you will need tobehighly organised, approachable, and a confident communicator.

It isa busy role, juggling different priorities and you will need to remain calm under pressure, think on your feet and be able to work on your own initiative.But this won’t phase you as you will excel in organising the engineers and scheduling property maintenance and repairs. You will also have the support of a great team around you.

Who we are looking for:

• Strong IT skills, particularly Outlook and Word
• Experience of working in a building maintenance or construction administration team as a work planner or scheduler, planning a trades workforce is essential
• Workforce (Engineers) planning and scheduling softwareexperience(DRS)

Be Part of Something Bigger

Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. We’re growing fast and investing in our people to help us get there. If this sounds like your ideal role we’d love to hear from you.

Interested? [e-mail] find out more.

*Whist this role is home based, there will be an expectation that you will be able to travel to our Group Offices located in Birmingham Business Park, Solihull or Central Park, Worcester on an ad-hoc basis, and as required. There is a Team meeting every other month and there will be other infrequent travel required. Any required travel will be reimbursed in line with our current policy and current Inland Revenue Mileage rates. Car parking at our offices is free.

Early applications are encouraged. If you are shortlisted to attend a virtual interview we will contact you via email and mobile to arrange this.

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.

The Company

Join us and find your purpose at Platform!

Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people’s lives.

You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.

We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all.

Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.

If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.

Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.

People Matter

We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships.

Own It

Own It

We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do.

One Team

One Team

We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen.

Be Brave

Be Brave

We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.