Operations Operative

Converge; Stafford; On-site; GBP 21,000 - 27,000; Full time

Job summary

Converge UK in Stafford is seeking an Operations Operative to support Production, Warehouse, and Logistics. You will help ensure builds, tests, packing and shipping meet quality standards, while supporting stock control and ERP processes.

This role offers a hands-on environment with multi-skilled growth and a clear path to contributing to sustainability and service level goals. Full-time, Monday to Friday, 8:00am-4:30pm, based at our Head Office in Stafford, with opportunities to develop across

Qualifications

• Good IT skills and a proactive, detail‑oriented approach.
• Ability to work as part of a team in a fast‑paced environment.
• Willingness to learn and become multi‑skilled with good organisation.

Responsibilities

• Receive, inspect, and report discrepancies on deliveries.
• Accurately pick products and update ERP stock in real time.
• Assemble products to specifications and follow ESd procedures.
• Test, diagnose and repair equipment; record serial numbers.
• Package products securely and ensure accurate dispatch.
• Maintain stock records and support inventory checks.
• Operate forklift trucks where authorised.

Skills

Good IT skills

Teamwork

Attention to detail

Fast-paced environment

Willingness to learn

Organisational skills

Education

NVQ Level 2 in Warehousing

GCSE qualifications

Forklift Truck (FLT) Licence

Tools

ERP systems

Stock control

Microsoft Office

Job description

Operations Operative - Production

Join Our Team

We are looking for a motivated and adaptable Operations Operative to join our growing Operations team at our Head Office in Stafford. This role is ideal for someone who enjoys working in a fast-paced environment, takes pride in accuracy and quality, and is keen to develop skills across multiple operational areas.

As an Operations Operative, you will support key areas including Production, Service & Repair Fulfilment, Warehouse, and Logistics. You’ll play an important role in ensuring products are processed, built, tested, packed and shipped efficiently while maintaining high standards of quality, safety, and customer service.

Location: Stafford
Department: Operations
Hours: Full time, Monday to Friday, 8:00am-4:30pm

Key Responsibilities

Goods In

• Receive and inspect incoming deliveries
• Report discrepancies and damages promptly
• Maintain accurate stock records within ERP systems
• Support stock control and inventory accuracy
• Assist with unloading deliveries and shipping containers
• Process returned goods (RMA receipts)
• Operate Forklift Trucks where authorised

Picking & Warehouse Operations

• Accurately pick products against job sheets
• Move stock using ERP systems in real time
• Carry out stock checks and inventory counts
• Handle products with care and maintain stock accuracy
• Support warehouse operations as required

Assembly

• Assemble products to required specifications
• Follow ESD procedures and special build instructions
• Build and configure high-spec systems and equipment
• Carry out component inspections and strip-downs where required
• Maintain high-quality standards and attention to detail

Configure, Test & Repair

• Test products against documented procedures
• Diagnose and repair faulty equipment
• Record serial numbers and system information accurately
• Maintain product traceability and documentation
• Ensure products meet quality requirements before dispatch

Packing & Shipping

• Securely package products to minimise damage
• Carry out visual quality checks before dispatch
• Ensure orders are shipped accurately and within agreed service levels
• Support domestic and global dispatch operations
• Contribute towards sustainability objectives by minimising waste and carbon impact

What We're Looking For

Essential Skills & Experience

• Good IT skills
• Ability to work effectively as part of a team
• Strong attention to detail
• Ability to work efficiently in a fast-paced environment
• Positive attitude with a willingness to learn and become multi-skilled
• Good organisational skills

Desirable Skills & Qualifications

• NVQ Level 2 in Warehousing
• Forklift Truck (FLT) Licence
• GCSE qualifications
• Experience using ERP systems
• Stock control experience
• Knowledge of IT hardware/components
• Microsoft Office experience

What Success Looks Like

• High standards of quality and accuracy
• Maintaining stock accuracy targets
• Meeting departmental KPIs and service levels
• Working safely and following company procedures
• Supporting continuous improvement and sustainability initiatives

Our Values

At Converge UK, our values shape everything we do:

Empowering Our People
We trust, support and invest in our people.

Sustainability & Community at Heart
We strive to create positive impact through meaningful action.

Customer-Centric Excellence
We focus on delivering solutions that help our customers succeed.

Partnerships Built on Trust
We build strong relationships that create long-term value.

Why Join Us?

• Opportunity to develop skills across multiple operational areas
• Supportive and collaborative team environment
• Training and development opportunities
• Be part of a growing organisation focused on innovation and sustainability