Operation Manager

ABM UK; City of Edinburgh; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

24/7 GP access

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Employee benefits app

Perks at Work

Job summary

A leading facility services provider in Edinburgh is seeking an Operations Manager to ensure the highest standards of cleanliness, hygiene, and waste management at client sites. The successful candidate will have significant experience in operations management, leading teams effectively while managing budgets and ensuring compliance with company policies. This position offers competitive salary and various employee benefits including mental health support and a wellness programme.

Qualifications

• Significant experience in operations management.
• Proven track record in delivering high standards of cleanliness and hygiene.
• Experience in budget forecasting and controlling.
• Strong communication and leadership skills.
• Good IT literacy.
• Health and Safety knowledge.

Responsibilities

• Manage the contract in accordance with company policies.
• Achieve high standards of cleanliness and hygiene.
• Complete budget forecasts and reconciliations.
• Provide professional support in service-related matters.
• Control staff rosters and payroll.
• Communicate effectively with the site-based team.
• Ensure compliance with quality performance measures.

Skills

Operations management experience

High standards of cleanliness and hygiene

Budget forecasting

Strong communication skills

Leadership skills

IT literacy

Health and Safety knowledge

Job description

LOCATION: Edinburgh

SHIFT PATTERN: as required, 40 hours per week

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [e-mail]. We're here to help!

ROLE OVERVIEW AND PURPOSE

ABM UK is seeking a dynamic and experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for delivering the highest standards of cleanliness, hygiene, waste management and other contractual tasks at client sites. You will ensure that all operations are carried out efficiently and effectively, meeting client expectations and company policies and procedures.

KEY RESPONSIBILITIES

• Manage the contract in accordance with company policies and procedures
• Ensure high standards of cleanliness, hygiene and waste management are consistently achieved
• Complete budget forecasts and monthly reconciliations
• Provide professional support to the business in service‑related matters
• Control staff rosters, payroll, and manning levels
• Deliver excellent communication and motivation to the site‑based team
• Ensure compliance with quality performance measures and resolve any non‑compliance issues

REQUIRE SKILLS AND EXPERIENCE

• Significant experience in operations management
• Proven track record in delivering high standards of cleanliness and hygiene
• Experience in budget forecasting and controlling
• Strong communication and leadership skills
• Good IT literacy
• Health and Safety knowledge

BENEFITS

• 24/7 GP: Both you and your immediate family can speak to a UK‑based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

ABOUT ABM

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue‑chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

EMPLOYMENT COMMITMENT

ABM is committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.