Operations Officer

Suffolk County Council; Brandon; On-site; GBP 29,000 - 31,000; Full time

Job summary

Glade Academy, part of Eastern Multi-Academy Trust (EMAT), is seeking an Operations Officer to support the smooth day-to-day running of the academy.

This role focuses on efficient processes, effective coordination of staff, students and visitors, and delivering high-quality administrative support in a busy school environment.

Hours are 37 per week (term time plus 4 weeks) with a permanent contract; you will be asked to produce reports from systems and uphold safeguarding and pupil wellbeing.

Qualifications

• GCSE English and maths at Level 2 (or equivalent).
• Business Admin qualification or equivalent practical experience.
• Experience in a busy general office environment.
• Supervisory experience and coordinating wider functions.
• Understanding of education, preferably primary.
• Ability to prioritise and work under pressure at key times.
• Able to produce reports from systems and use IT effectively.
• Commitment to safeguarding and pupil wellbeing.

Responsibilities

• Support the smooth day-to-day running of Glade Academy.
• Coordinate staff, pupils and visitors to ensure efficient operations.
• Contribute to process improvements and provide high-quality admin support.
• Produce reports from our systems and maintain accurate records.
• Uphold safeguarding and promote pupil wellbeing.

Skills

Organisation

Communication

Attention to detail

Report writing

Office software proficiency

Education

GCSE English and maths (Level 2)

Business Admin qualification or equivalent

Recent high-level office experience

Tools

Microsoft Office Suite

Reporting systems

Job description

Job Description

• Glade Academy
• Address: Knappers Way, Brandon, Suffolk IP27 0DA
• Salary: £29,339 - £ 31,351 per annum
• Hours: 37 hours per week. Term time + 4 weeks
• Contract: Permanent
• Reference: 5436

Are you a highly organised and proactive professional who thrives in a busy school environment? Glade Academy are seeking an Operations Officer to play a key role in supporting the smooth day-to-day running of our academy. This rewarding position sits at the heart of school operations, ensuring efficient processes, effective coordination, and high-quality support for staff, students, and visitors.

Working as part of a collaborative and dedicated team, you will have the opportunity to make a meaningful contribution to the success of the academy. If you are passionate about continuous improvement, have excellent attention to detail, and enjoy working in a fast-paced educational setting, we would love to hear from you.

What you will need

• Level 2 ( GCSE A*-C) or equivalent in English and maths
• Business Admin/equivalent qualification or recent high level office experience
• Experience in a busy general office environment
• Supervisory experienceExperience coordinating/managing wider functions
• Understanding of education preferably primary
• Ability to prioritise and work under pressure at key times
• Able to produce reports from systems
• Confidence in using IT systems and software relevant to the role
• A commitment to safeguarding and supporting the wellbeing of pupils.

About us

At Eastern Multi-Academy Trust (EMAT), we believe that every child deserves an excellent education - and that starts with exceptional staff.

At Glade Academy, we believe every child matters. Our dedicated staff work as a team to support pupils academically, socially, and emotionally, guided by our core values of Respect, Resilience, and Teamwork. We foster strong relationships with families and provide tailored support through initiatives like our Student and Family Support Team and Nurture Group. If you're passionate about inclusive education and want to be part of a caring, community-focused school, we'd love to welcome you to our team.

What we will offer you

• A leadership team who listen and act on feedback.
• High-quality CPD and clear career development pathways.
• A highly trained team to support learning.
• Wellbeing support, including access to employee assistance programmes.
• Family-friendly policies and flexible working opportunities.
• Being part of a Trust that values inclusion, diversity, and collaboration.
• Peace of mind with some of the most generous pension schemes in the job market.

Closing date: 11.59pm, 30 September 2026.