Operations Officer

Eastern Multi-academy Trust (emat); Brandon; On-site; GBP 26,000 - 34,000; Full time

Job summary

Eastern Multi-academy Trust (EMAT) is seeking an organised Operations Officer to support the day-to-day running of Glade Academy. You will help coordinate administrative tasks, generate reports, and contribute to safeguarding and pupil wellbeing in a busy school setting.

The role offers opportunities to work within a collaborative team, drive process improvements, and provide high-quality support to staff, students, and visitors while promoting EMAT's values of inclusion and excellence.

Qualifications

• GCSE English and Maths (A-C) or equivalent.
• Business Admin qualification or recent high-level office experience.
• Experience in a busy general office environment.
• Supervisory experience.
• Experience coordinating/managing wider functions.
• Understanding of education preferably primary.
• Ability to prioritise and work under pressure at key times.
• Ability to produce reports from systems.
• Confidence in using IT systems and software relevant to the role.
• Commitment to safeguarding and pupil wellbeing.

Responsibilities

• Support day-to-day school operations and processes.
• Coordinate and manage administrative tasks across functions.
• Prepare reports from school systems for staff and leadership.
• Assist with safeguarding and welfare initiatives as required.
• Contribute to continuous improvement in office efficiency.

Skills

Organised

Attention to detail

Report writing

IT systems

Prioritisation

Team coordination

Education

GCSE English & Maths (A-C)

Business Admin qualification

Tools

MS Office

Office equipment

Job description

Are you a highly organised and proactive professional who thrives in a busy school environment? We are seeking an Operations Officer to play a key role in supporting the smooth day-to-day running of our Academy. This rewarding position sits at the heart of school operations, ensuring efficient processes, effective coordination, and high-quality support for staff, students, and visitors.

Working as part of a collaborative and dedicated team, you will have the opportunity to make a meaningful contribution to the success of the Academy. If you are passionate about continuous improvement, have excellent attention to detail, and enjoy working in a fast-paced educational setting, we would love to hear from you.

About You

• Level 2 ( GCSE A-C) or equivalent in English and Maths
• Business Admin/equivalent qualification or recent high level office experience
• Experience in a busy general office environment
• Supervisory experience
• Experience coordinating/managing wider functions
• Understanding of education preferably primary
• Ability to prioritise and work under pressure at key times
• Able to produce reports from systems.
• Confidence in using IT systems and software relevant to the role.
• A commitment to safeguarding and supporting the wellbeing of pupils. At Eastern Multi-Academy Trust (EMAT), we believe that every child deserves an excellent education - and that starts with exceptional staff.

At Glade Academy, we believe every child matters. Our dedicated staff work as a team to support pupils academically, socially, and emotionally, guided by our core values of Respect, Resilience, and Teamwork. We foster strong relationships with families and provide tailored support through initiatives like our Student and Family Support Team and Nurture Group. If you're passionate about inclusive education and want to be part of a caring, community-focused school, we'd love to welcome you to our team.

Why Join Us?

At EMAT, you'll be part of a supportive, forward-thinking Trust that invests in its people and we offer all employees:

• A leadership team who listen and act on feedback.
• High-quality CPD and clear career development pathways.
• A highly trained team to support learning.
• Wellbeing support, including access to employee assistance programmes.
• Family-friendly policies and flexible working opportunities.
• Being part of a Trust that values inclusion, diversity, and collaboration.
• Peace of mind with some of the most generous pension schemes in the job market.