Operations Officer

Dudley Metropolitan Borough Council; Blower's Green; On-site; GBP 37,000 - 39,000; Full time

Job summary

Dudley Metropolitan Borough Council is seeking an Operations Officer to lead the Waste Care team. The successful candidate will supervise daily operations, manage the workforce, and ensure safe working practices across all activities.

Flexibility for duties and working hours, with a 37-hour week and occasional out-of-hours work, is required. The role emphasizes health, safety, and employee wellbeing, with responsibilities for planning resources, responding to resident enquiries, and promoting a

Qualifications

• Experience in supervising operational teams preferred.
• Strong health and safety awareness.

Responsibilities

• Supervise Waste Care operations and operational workforce.
• Plan resources and vehicles for daily operations.
• Conduct welfare visits and health and safety inspections.
• Respond to residents' enquiries and complaints and maintain a positive safety culture.

Job description

Operations Officer - We are seeking an individual to join the Operations Officer team within Waste Care. The successful applicant will be responsible for supervising Waste Care operations, including the day-to-day management of the operational workforce, planning resources and vehicles, conducting welfare visits, carrying out health and safety inspections, and responding positively to residents' enquiries and complaints. A strong commitment to health, safety and employee wellbeing is essential. The role requires ensuring that safe working practices are maintained at all times, undertaking regular safety checks, promoting compliance with health and safety procedures, and supporting a positive safety culture across all operational activities. The role requires flexibility to meet operational requirements, both in terms of duties and working hours. This is a 37-hour-per-week position, with working hours between 05:30 and 17:00, and may also require occasional out-of-hours working.

About Dudley Council

It's an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve. At Dudley Council we have a 'one council' ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities. We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of 'Forge a Future for all' www.dudleyboroughvision2030.org.uk We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves. In joining a local authority that serves 320,000 residents you will become an integral part of a council that:

• is ready to embrace change, providing an environment in which you will be encouraged to make your mark
• is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services
• has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people
• wants borough residents to have their say through our community forums
• dedicates time to meaningful consultation and listen to the views of our residents
• is working with the community to encourage active involvement of our residents The role is a Grade 8 £36,581 to £39,481 per annum.