Operations Manager- York Engineers Triangle Training Centre

ENGINEERINGUK; York; On-site; GBP 55,000 - 64,000; Full time

Job summary

A leading company in railway operations is seeking an Operations Manager to oversee day-to-day operations, ensuring safety and service delivery. The role involves managing a team, leading safety efforts, and coordinating responses to incidents. Ideal candidates will possess strong leadership skills and operational management experience, with a commitment to continuous improvement. Apply now to be part of a vital team that keeps the railway running smoothly.

Qualifications

• Experience managing customer requirements.
• Financial systems and budgeting knowledge.

Responsibilities

• Manage and direct a team of Local Operations Managers.
• Lead operational safety efforts and conduct assurance checks.
• Prepare for morning conference focused on train delays.

Skills

Leadership

Operational management

People management

Continuous improvement

Customer management

Education

Level 2 rules and regulations qualification

Rail Incident Officer qualification

Tools

IT skills

Job description

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Operations Manager - York Engineers Triangle Training Centre

About Network Rail

Join Network Rail — where people and connections matter.

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Learn more.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments, click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

If you're ready to make a real difference, we'd love to hear from you!

Brief Description

The Operations and Customer Services function manages the railway's day-to-day operations. It delivers train paths, timetabling, and train movements to ensure safety and meet customer needs. The function owns and manages business relationships with passenger and freight operators and external stakeholders. It provides clear ownership of operating responsibilities for all customers and stakeholders. The area delivery units are the building blocks of engineering and operational excellence.

The Operations Manager is part of the Area General Manager team, responsible for leading and directing the management of the operations and signalling community in the route.

Please note: There will be an on-call requirement for this role.

About the role (External)

As Operations Manager, you'll manage and direct a team of Local Operations Managers, providing leadership in operational safety and train service delivery. Your day will start with reviewing the previous day's control log and TRUST incidents, preparing for the morning conference focused on train delays and infrastructure incidents. This discussion helps coordinate responses from operations and maintenance teams.

You will lead operational safety efforts, conduct assurance checks, develop special working methods, and investigate safety incidents.

Do you have...?

• Leadership and people development experience
• Operational management competence
• Level 2 rules and regulations qualification
• Rail Incident Officer qualification
• Experience with Employee Relations
• Financial systems and budgeting knowledge
• IT skills for report writing and corporate packages
• Experience managing customer requirements
• A full, clean UK driving license

Are you...?

• A strong leader capable of challenging business decisions
• Driven and committed to continuous improvement
• A people manager skilled in performance management
• Energetic, charismatic, and able to influence customers
• A strategic thinker and proactive operator

How to apply (External)

Salary: Band 3C - £55,596 to £63,797 plus 4% operations allowance. Salary dependent on competencies.
Closing date: 28th May 2025. Late applications will not be accepted.

Click apply now to submit your application.

What does our recruitment process look like?

1. Once you apply, our Recruitment Specialist will review your CV.
2. If your experience matches our requirements, you will be invited to an interview.

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Network Rail Benefits - Click here

All employment offers are conditional upon satisfactory pre-employment checks. More information.

Some roles may require face-to-face Drugs & Alcohol testing, details of which will be shared during the offer process.