Operations Manager - Water Recycling

Anglian Water Services; Dunstable; Hybrid; GBP 58,000 - 70,000; Full time

Benefits offered by this job

Private health care

Virtual GP service

Double-match pension (21%)

Car allowance

26 days annual leave

Life assurance (up to 8 x salary)

Personal accident cover

Flexible benefits

Job summary

Anglian Water Services is seeking an Operations Manager to lead our Water Recycling team across Dunstable, Luton, Leighton Buzzard and surrounding areas. The role is responsible for day-to-day operations, resource management, regulatory compliance and optimizing processes to maximise efficiency and sustainability.

We offer a comprehensive benefits package, including private health care, a generous pension with 21% combined contribution, a car allowance, 26 days’ annual leave and a bonus scheme.

Qualifications

• Extensive Water Recycling experience, with leadership responsibility.
• Strong communication with diverse stakeholders.
• Customer service mindset and teamwork.
• Ability to work under pressure with prioritisation skills.
• H&S qualification such as IOSH or understanding of H&S legislation.
• Autonomous yet collaborative team player.
• Driving licence held (UK).

Responsibilities

• Ensure processes deliver environmental compliance and regulatory requirements.
• Active management to stay current with issues and resources.
• Champion collaboration across catchment areas.
• Coach employees to ensure compliance with cost and standards.
• Prevent and manage operational incidents.
• Maintain assets per SLAs and policy.
• Ensure compliance with Water Recycling Procedures.
• Build relations with regulators and customers (Environment Agency, etc.).
• Identify capital investment needs and promote business cases.
• Manage costs (revenue and capital) effectively.
• Oversee standby requirements as needed.

Skills

Water recycling experience

Leadership experience

Communication skills

People management

Health and Safety knowledge

Full UK Driving Licence

Education

Degree level education

Job description

Operations Manager - Water Recycling

Circa £64,000 depending on skills and experience and car allowance

Permanent, Full time with flexibility for part-time - 37 hours a week

Location: Covering Dunstable/Luton/Leighton Buzzard and surrounding areas

We offer a wide range of benefits including Private health care, Virtual GP service for you and your household. Generous pension scheme – we double-match your contributions, up to 7% giving you 21% combined contribution

For a great career just add water!

Are you passionate about water sustainability and seeking an opportunity to make a meaningful impact?

We're looking for a dedicated Operational Manager to lead our Water Recycling team!

As the Operations Manager, you'll play a pivotal role in leading the team and overseeing the day-to-day operations of our water recycling facilities. You will be responsible for ensuring the efficient and effective management of resources, maintaining compliance with regulations, and optimizing operational processes to maximize efficiency and sustainability.

Why Anglian Water?

Here at Anglian Water, we are one of the leading providers of water and water recycling services in the UK and our organisation is an industry benchmark for quality and customer service. But what makes us unique is our commitment to providing the development people need to make a real difference. Our career opportunities provide on-going learning and professional development within a challenging work environment, which provides a vital service for our customers.

We invest in our people - as a valued employee, you’ll be entitled to:

• Personal private health care

• Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%

• 24-hour Virtual GP service for you and your household

• 26 days annual leave – rising with length of service and the ability to buy more

• Life assurance (up to 8 x salary)

• Personal accident cover (up to 5 x salary)

• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay

• Bonus scheme

• Flexible benefits and working culture to support your wellbeing and lifestyle.

What does it take to be an Operations Manager?

• Extensive experience of Water Recycling environment (ideally) within a proven leadership role or educated to degree level with the capability of leading a team

• Strong communicator (both written and verbal) - someone who can tailor their communication style to suit a wide range of internal and external stakeholders

• Customer service skillset- Ability to liaise and work with multi-disciplinary teams in an empathetic and professional manner

• Ability to work in high-pressure situations showing resilience as well as prioritisation skills

• Health and Safety qualification such as IOSH or have a strong understanding of the importance of H&S legislation and its application in the workplace

• Confident working autonomously as well as being a strong team player and an advocate of collaboration

• In depth understanding of Water Recycling process technology would be desirable

• Experience of financial management would be advantageous

• Flexible approach to work as this role includes an element of management standby

• Full UK Driving Licence

Key duties will include:

• Ensure that processes are operating to deliver environmental compliance and other regulatory requirements

• Carry out active management to maintain familiarity with current issues and resource requirements.

• Champion a collaborative approach across catchment areas

• Develop employees by active coaching in the workplace to ensure compliance at optimum cost and maintain standards.

• Prevent and effectively manage operational incidents

• Ensure assets are maintained in accordance with service level agreements and company policy

• Ensure compliance with responsibilities under Water Recycling Procedures

• Establish and build relations with regulators and customers (Environment Agency, Environmental Health and the Health and Safety Executive includes, County, District and Parish Councils etc.)

• Identify capital investment needs and promote business cases.

• Ensure Health, Safety and Welfare of all employees through implementation of relevant Company policies.

• Manage appropriate and effective allocation of costs (revenue and capital).

Inclusion at Anglian Water

Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community’s Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer, and we play a leading part in the Women’s Utility Network.

Join us in making a positive impact on water management and environmental conservation.

Closing date: 20/09/2026

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