Operational Administrator

Anglian Water Group; Huntingdon; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Flexible working

Pension scheme

Bonus scheme

Flexible benefits

Job summary

Anglian Water is seeking an organised Operational Administrator to support the IMR Water Recycling team in Huntingdon. You will coordinate field activities, maintain records, and ensure compliant documentation while liaising with internal teams and partners to deliver high-quality maintenance services.

The role focuses on data handling, performance reporting and continuous improvement, with a proactive, collaborative mindset to meet regulatory and customer expectations.

Qualifications

• No formal education requirements stated, experience in office coordination preferred.
• Ability to manage multiple tasks with accuracy and attention to detail.
• Proactive team player with strong communication and problem-solving skills.

Responsibilities

• Coordinate and schedule maintenance repair activities across partners and internal teams.
• Maintain accurate records and documentation in line with compliance.
• Act as a point of contact for field teams, contractors and stakeholders.
• Monitor performance metrics and highlight trends or improvement areas.
• Support processing of work orders, invoices and operational data.
• Assist in continuous improvement initiatives to enhance efficiency.

Skills

Organisational skills

Communication skills

Microsoft Office

Data handling

Problem solving

Tools

Scheduling software

Asset management tools

Job description

We are seeking a highly organised and proactive Operational Administrator to support our IMR Water Recycling team. This role plays a critical part in ensuring the smooth co-ordination of operational activities, enabling field teams to deliver efficient, high-quality maintenance repair services that meet regulatory and customer expectations. As a key member of the team, you will act as a central point of coordination between internal departments, alliance partners, and field operatives. You will help maintain accurate records, streamline processes, and support performance tracking, contributing directly to the reliability and effectiveness of water recycling operations.

• Coordinate and schedule maintenance repair activities across alliance partners and internal teams
• Maintain accurate operational records, systems, and documentation in line with compliance requirements
• Act as a point of contact for queries from field teams, contractors, and stakeholders
• Monitor and report on performance metrics, highlighting trends and areas for improvement
• Support the processing of work orders, invoices, and operational data
• Assist in continuous improvement initiatives to enhance efficiency and service delivery
• Strong organisational skills with the ability to manage multiple priorities effectively
• Excellent communication skills, with a collaborative and stakeholder-focused approach
• High attention to detail and accuracy in data handling and reporting
• Proficiency in Microsoft Office and operational systems (e.g., scheduling or asset management tools)
• Problem‑solving mindset with the ability to adapt in a fast‑paced environment
• Proactive and self‑motivated, with a commitment to continuous improvement

As a valued employee, you'll be entitled to Join the team that keeps water flowing and communities thriving. At Anglian Water, we know that every drop counts - and behind every reliable service is a team of dedicated people making it happen. Our IMR Water Recycling Team plays a vital role in maintaining the systems that help deliver sustainable water management across the region. We're looking for practical problem‑solvers and team players who want to make a real difference. In this role, you'll help to improves efficiency and protect our environment for future generations to come. No two days are the same - from diagnosing faults to delivering hands‑on solutions in the field, you'll be part of a team that keeps our water recycling operations running smoothly. If you enjoy being part of a supportive team that takes pride in doing meaningful work, this could be the opportunity for you. At Anglian Water, you won't just build a career - you'll help safeguard one of our most precious resources.

• 25 days annual leave - rising with length of service
• Flexible working
• Competitive pension scheme - Anglian Water double-matches your contributions up to 6%
• Bonus scheme
• Flexible benefits to support your wellbeing and lifestyle.