Operations Manager : Luxury Hospitality Group

TipTopJob; London; On-site; GBP 55,000 - 60,000; Full time

Job summary

A market-leading high-spec cleaning and facilities company is looking for an Operations Manager to oversee multiple luxury hospitality sites in London. This role requires a people-focused leader who thrives in high-expectation settings, managing large teams efficiently and maintaining service quality. Experience in 5-star hotels or luxury environments is highly desirable.

Benefits

Travel expenses or car allowance

Laptop and phone

28 days holiday (including bank holidays)

Career progression

Opportunity to work with London's top hotels and venues

Qualifications

• 3+ years experience in a senior multi-site operations role in hotels.
• Strong people leader managing large and diverse teams.
• Working knowledge of H and S compliance (NEBOSH/IOSH desirable).

Responsibilities

• Oversee operational delivery across a portfolio of high-end client sites.
• Lead and develop a team of Area Managers and Site Managers.
• Drive performance, service quality, and employee engagement across all sites.

Skills

Leadership

Communication

Budget Management

Performance Management

Job description

Job Title: Operations Manager : Luxury Hospitality Portfolio

Salary: A GBP 55,000 : A GBP 60,000 DOE + benefits

Location: Multi:site across London

Were working with a market:leading high:spec cleaning and facilities company that partners with Londons most prestigious hospitality venues. Theyre now looking for a hands:on, people:focused Operations Manager to oversee multiple sites across the capital.

This is a fantastic opportunity for a confident, strategic operator who thrives in a fast:paced, high:expectation environment and has experience managing large, dispersed teams in hospitality.

Company Benefits

• Travel expenses or car allowance
• Laptop and phone
• 28 days holiday (including bank holidays)
• Career progression
• Opportunity to work with Londons top hotels and venues
  
  

About The Position

• Oversee operational delivery across a portfolio of high:end client sites
• Build strong relationships with senior stakeholders across hotels and venues
• Lead and develop a team of Area Managers and Site Managers
• Drive performance, service quality, and employee engagement across all sites
• Work with the senior leadership team to deliver strategic initiatives and growth plans
• Ensure full compliance with H and S legislation and internal systems
• Monitor budgets, costs, and reporting tools to drive efficiency
• Lead audits, KPIs, and continuous improvement projects
  
  

The Successful Candidate

• 3+ years experience in a senior multi:site operations role in hotels
• Strong people leader with experience managing large and diverse teams
• Excellent understanding of budgets, reporting and service:level KPIs
• Confident communicator, able to work closely with senior clients and stakeholders
• Working knowledge of H and S compliance (NEBOSH/IOSH desirable)
• Experience working in or with 5:star hotels or luxury environments highly desirable
• Must have driving license
  
  

If you are keen to hear more, apply today or send your CV to Ed at COREcruitment dot Com