Operations Manager (Healthcare/Nursing)

TipTopJob; Norwich; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Induction training

Career progression

Employee Assistance Programme

Blue Light Card

Loyalty Bonus

DBS disclosure paid for

Performance bonus

25 days annual leave

Job summary

TipTopJob is seeking an Operations Manager to ensure regulatory compliance, high-quality care, and achievement of financial objectives across Norfolk services. The role focuses on leading operations within care homes and related services, with emphasis on private market growth and robust recruitment and governance.

The ideal candidate is an experienced NMC registered nurse with post-registration experience, capable of driving performance, managing teams, and ensuring high standards of care and

Qualifications

• NMC registered nurse with post-registration experience.
• Experience in care home or healthcare setting preferred.
• Strong leadership and people management skills.

Responsibilities

• Develop excellent relationships with regional contacts, focusing on the private market.
• Lead Sales and Business Development activities for all branches.
• Ensure all services are fully resourced through effective recruitment management.
• Undertake regular audits of branches to ensure financial and operational processes are followed.
• Conduct one-to-one reviews with branch managers to develop business areas and skills.

Skills

People management

Financial management

Communication

Data analysis

Regulatory compliance

Driving licence

Education

NMC registered nurse

Job description

An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high:quality care and environment for residents, and achieving financial and business objectives for services in the Norfolk area

The service provides trusted care in the comfort of an individual's home to allow them to stay living there independently also offering a concierge service, hourly care or live:in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk

To be considered for this position you must be NMC registered nurse with relevant post:registration experience, desirable but not essential

As The Operations Manager Your Key Responsibilities Include

• Develop excellent relationships with key contacts in our regions, specifically targeting the private market
• Actively lead Sales and Business Development activities for all branches
• Ensure all services are fully resourced through effective recruitment management
• Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
• Undertake one:to:one reviews with branch managers to enhance and develop their business areas and skills

The following skills and experience would be preferred and beneficial for the role:

• Proven experience in managing operations in a care home or similar healthcare setting
• Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
• Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
• Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
• Ability to analyse data and make informed decisions to achieve business objectives
• Knowledge of best practices in quality care and environment for elderly residents
• Ability to work independently and collaboratively in a fast:paced environment
• Hold a full UK driving licence

Benefits

The successful Operations Manager will receive an excellent salary of GBP65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:

• Comprehensive induction and training programme
• Opportunities for career development and progression
• Employee Assistance Programme
• Blue Light Card Scheme
• Loyalty Bonus
• Full DBS disclosure paid for
• Excellent performance related bonus
• 25 days annual leave plus bank holidays entitlement

Reference ID: 6616