Operations Manager - Facilities & Projects (Fixed Term Contract)

LLOYD'S REGISTER INTERNATIONAL; Greater London; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

30 days annual leave

Life Insurance

Reward Hub membership

Wellbeing budgets

Cycle to work

Mental health perks

Gym membership

Job summary

Enable is seeking an experienced Operations Manager to coordinate reactive and preventative maintenance, ensuring clear communications and timely service delivery across multiple sites. The role drives compliance, budget control, and contractor management within a fast-paced environment.

You will lead a small team, manage CAFM data, liaise with site managers, and contribute to sustainability and process improvements while travel across sites is expected.

Qualifications

• Experience coordinating reactive and planned maintenance across multiple sites.
• Strong understanding of hard and soft FM services.
• Proven ability to lead a small team and manage contractors.

Responsibilities

• Lead compliance for multiple sites (leisure, offices, community spaces).
• Schedule reactive and preventative maintenance and inspections.
• Manage repairs and maintenance budget and contracts.
• Ensure clearance of certificates in internal systems (Concerto, SharePoint).
• Collaborate with Site Managers to improve H&S and sustainability.
• Oversee CAFM system data analysis and reporting.

Skills

Facilities management

Team leadership

Contract management

Budget management

Stakeholder communication

Safety compliance

Problem solving

Education

IOSH Managing Safely

NEBOSH General Certificate (desirable)

Facilities Management Level 3/4 (working towards)

Tools

Infraspeak CMMS

Job description

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We are looking for an experienced and enthusiastic Operations Manager to join our team at Enable!

About Us:

Benefits:

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Operations Lead

Based: Staff Yard, Battersea Park

Salary: Up to £42,000 per annum (depending on experience)

Contract: Full Time, Fixed Term until August 2027

Work Arrangement: 40 hours per week, On-site

Role Overview:

In this dynamic position, you'll coordinate both reactive works and planned preventative maintenance, ensuring requests are triaged effectively, urgent issues are resolved swiftly, and service disruptions are clearly communicated to all stakeholders.

• This is an ideal role for anyone looking to step up into aFacilitiesManagement role.
• There will be occasional travel across our sites.

Central Servicesensuresthe company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.

Main Duties/Responsibilities:

• Lead compliance of a variety of sites including but not limited to leisure sites, community halls, offices, and crematoria.
• Schedule all reactive and planned maintenance and inspections across Enable facilities
• Manage repairs and maintenance budget
• Ensure all compliance certificates are uploaded to internal database including Concerto and Sharepoint
• Build strong relationships across all Enable services, Partners and Contractors
• Negotiate and manage contracts with service providers
• Work closely with Site Managers to drive and refine H&S, sustainability and process improvements
• Supporting projects and redecoration works
• Line manage 1 x Premises Officer
• Manage our CAFM system Infraspeak, analyse data to identify trends, and produce reports that drive better decision-making.
• Seek quotes for goods and services in line with Enables procurement code
• Oversee contractor compliance including RAMS, insurance and method statements.
• Assist with other duties / projects as directed by Operations Lead

Skills and Experience:

• Proven experience in a facilities coordinator, supervisor, or assistant management role
• Strong understanding of both hard and soft FM services
• Strong ability to communicate with employees, contractors and partners
• Strong problem-solving skills to resolve operational issues and emergencies
• Ability to adapt to a fast paced, ever-evolving business and environment
• Previous people management / line management experience of a small team
• IOSH Managing Safely qualification required
• NEBOSH General certificate (desirable)
• Understanding of statutory compliance requirements
• Working towards Level 3 or Level 4 qualification in Facilities Management
• Previous experience with Infraspeak desirable

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