Operations Manager - Corporate Affairs

Howden; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Join Howden as an Operations Manager in Corporate Affairs, where you will oversee the operational management of key initiatives, develop relationships across teams, and refine processes to enhance effectiveness. This role requires strong project management skills and a strategic mindset within a dynamic global business environment.

Qualifications

• Proven experience running operations in a large, global organisation.
• Strong project management skills.
• Excellent relationship-building skills.

Responsibilities

• Support day-to-day operations across the Corporate Affairs function.
• Develop processes and policies.
• Collaborate with the Director of Operations.

Skills

Project Management

Stakeholder Management

Analytical Skills

Budget Management

Communication

Job description

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You will join the Corporate Affairs function at Howden which encompasses the following teams which support both the Howden group and the global business; Brand and Marketing, Creative Studio, Events, Content, Corporate Communications, PR, Internal Comms, Employee Engagement, Research, Community and Social Impact, Sponsorships and Partnerships, Public Affairs and Social Media.

You will work directly with the Director of Operations, Corporate Affairs. Your role will see you supporting on the day to day operations across the function. Your skills and expertise will be important to enable the function to run like clockwork.

You will also work on key initiatives briefed by the Director of Operations which will include you utilising the following skillsets; project management, analysis, troubleshooting, reporting, budget management and analysis (where appropriate), stakeholder mapping and management. From time to time you will also be asked to run retrospectives.

Work will be varied, and no one day will be the same. You will be responsible for the development, and where appropriate refinement of; processes, policies, digital brand tooling, ways of working and reporting.

You will be a self-starter with a can-do attitude, someone who can roll up their sleeves to get the work done. You will be a real team player who can build relationships both in the team and across the business, clear concise communication will be key as will be attention to detail. You will be confident in creating clear presentations and decks when briefed to do so.

What will you be doing?

Develop a deep understanding of the teams within Corporate Affairs, specifically how they work and partner with the wider business. Building relationships with the team is key.

Build relationships with the wider business (legal, procurement, compliance, finance, operations, project management etc) and the global marcomms community.

Review ways of working and processes where required, identify areas for refinement, what's currently working and propose changes to test.

Support on assessing policy documentation, identifying opportunities and propose how to develop policies which will benefit the team and wider marcomms community.

You will be instrumental in developing our digital brand tooling approach, working alongside cross functional teams.

Support on any budgeting asks.

Working alongside the Director of Operations to gather information for reporting purposes, break it down into a digestible, results driven formats. Working in collaboration with stakeholders, team members and utilising reporting tools (eg monday.com and MS office to highlight key information.)

What are we looking for?

We're looking for someone who brings a strong operational mindset and a strategic view of how things work across a global business. The ideal candidate will have:

Proven experience running operations within a large, global organisation.

Strong project management skills, with the ability to lead large, cross-functional initiatives.

A strategic thinker who considers the bigger picture, not just the task at hand.

Excellent relationship-building skills across teams and departments.

A proactive, self-starting attitude with a willingness to roll up your sleeves.

Strong communication skills - clear, concise, and confident in both written and verbal formats.

High attention to detail and the ability to create compelling presentations and decks when required.

Comfort working in a fast-paced, varied environment where no two days are the same.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business

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