Operations Manager - Childrens Residential

The School for Couples; Hexham; On-site; GBP 50,000 - 69,000; Full time

Job summary

An innovative organization is seeking a passionate Operations Manager to lead and inspire a team dedicated to transforming children's lives. This role offers the chance to create a legacy of care by overseeing children's homes and ensuring outstanding service delivery. With a focus on collaboration and empowerment, you'll drive positive outcomes while managing budgets and operational goals. Join a forward-thinking team that values respect and empathy, and be part of a culture that prioritizes growth and development. If you're ready to make a meaningful impact, this opportunity is for you.

Benefits

Private Medical Insurance

Gym Discounts

Referral Bonuses

Pension Contributions

Life Assurance

High Street Savings

Leisure Perks

Additional Annual Leave

Qualifications

• 6+ years experience working with children in residential settings.
• Strong understanding of safeguarding and child protection legislation.

Responsibilities

• Mentor and support a team of Registered Managers to drive exceptional care.
• Collaborate with partners to tailor care to each child's needs.

Skills

Leadership

Coaching and Mentoring

Budget Management

Child Protection Legislation

Problem-Solving

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

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Operations Manager - Lead with Purpose

Ready to make a real impact? At Wilderness Way, we're growing and evolving, and we're on the hunt for an exceptional Operations Manager to join our team. If you're a dynamic leader with a passion for delivering outstanding care and empowering teams, this is your opportunity to shape the future of children's residential care.

As an Operations Manager, you'll oversee our cluster of children's homes, working closely with our Regional Director and leading a team of Registered Service Managers. This role is about creating a legacy of care that transforms lives and leading in a pioneering, ground-breaking way.

What You'll Do

1. Inspire Leadership: Mentor and support your team of Registered Managers, driving exceptional care and positive outcomes for children.
2. Deliver Excellence: Ensure outstanding care is provided while meeting financial and operational goals.
3. Collaborate: Work with commissioning and placement partners, and external agencies to tailor care to each child's needs.
4. Empower Teams: Promote our Mission, Vision, and Values, coaching managers to achieve their best with a child-first focus.
5. Drive Performance: Use data to monitor, report, and identify opportunities for continuous improvement.

Why Join Us?

A Rewarding Package

• Salary: Up to £68,120 (discussed based on experience and qualifications).
• Annual Leave: 35 days, with additional days for continuous service at 2 and 5 years.
• Flexibility: 40-hour workweek (Monday to Friday, 9am-5pm), with occasional flexibility.
• Health & Wellbeing: Private Medical Insurance, Medicash plan, 24/7 GP access, optical/dental cashback, gym discounts.
• Recognition & Rewards: Referral bonuses (£1,000 per successful referral) and monthly Wilderness Heroes awards.
• Financial Security: Pension contributions and life assurance (2x salary).
• Discounts: High street savings, leisure perks, and local discounts.

A Culture of Growth

• Opportunities for coaching, industry-recognised qualifications, and career progression.
• Be part of an innovative organisation leading in therapeutic and assessment-based residential care.
• A workplace driven by Collaboration, Adaptability, Respect, and Empathy where your voice matters.

What We're Looking For

• Experience: At least 6 years working with children with challenging behaviours in residential settings, and 4 years in leadership.
• Qualifications: Level 5 Diploma in Leadership for Health and Social Care and Children & Young People's Services.
• Regulatory Knowledge: Strong understanding of Ofsted, safeguarding, and child protection legislation.
• Operational Skills: Proven ability to manage budgets, policies, and organisational goals.
• Leadership: Collaborative and inspiring coaching and mentoring skills.
• Child-Focused: Passionate about making a difference with a problem-solving mindset.
• Mobility: Full UK driving license and ability to travel across services.

Join the Wilderness Movement

At Wilderness Way, we're shaping brighter futures through innovation, care, and collaboration. If you're ready to be part of a forward-thinking organisation where every child and team member matters, we want to hear from you.

Click 'Apply Now' to submit your details or contact us at http://. We will guide you through our simple application process.

All roles are subject to DBS checks and proof of identity. We are an equal opportunities employer.