Operations Manager, Amazon Logistics

Amazon; Doncaster; On-site; GBP 65,000 - 95,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an experienced Operations Manager to lead a team of Area Managers at a Doncaster site. You will own the site, address issues, and drive improvements in safety, quality, and productivity to meet targets.

You will analyse performance against business objectives and partner with HR, Finance, DSP, IT and Engineering to implement initiatives. A strong emphasis on leadership and data-driven decision making is essential.

Qualifications

• Bachelor's or Master's degree in a relevant field.
• Experience in distribution center, logistics, or manufacturing environment.
• Strong English written and verbal communication skills.
• Experience using data to influence business decisions.

Responsibilities

• Manage and develop a team of Area Managers.
• Own your site, deal with issues and positively impact site performance.
• Analyse site performance against relevant business objectives, and implement actions to improve operational excellence.
• Collaborate with support teams including HR, Finance, DSP, IT, ACES and Engineering.
• Design and deliver initiatives across sites to improve operational performance.

Skills

Team leadership

Stakeholder management

Data-driven decisions

English communication

Education

Bachelor's degree

Master's degree

Job description

Job ID: 10538454 | Amazon UK Services Ltd.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities

• Manage and develop a team of Area Managers
• Own your site, deal with issues and positively impact site performance
• Analyse site performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units
• Design and deliver initiatives across the sites to improve operational performance

A day in the life

You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.

Basic Qualifications

• Experience in English-language communication skills, both written and verbal
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience using data to influence business decisions
• Bachelor's degree, or Master's degree
• Experience within a distribution center, logistics, or manufacturing environment

Preferred Qualifications

• Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.