Operations Manager

Mitie Cleaning & Hygiene Services; West Midlands; Sur place; GBP 70 000 - 90 000; Plein temps

Résumé du poste

Mitie Cleaning & Hygiene Services is seeking an Operations Manager for Argus Fire, based from our Stourbridge office with UK coverage. You will oversee the projects team from design to handover, ensuring QA, H&S, and environmental standards are met while achieving financial targets.

The role requires strong leadership, extensive experience in sprinkler contracting, and excellent stakeholder management to maintain client satisfaction and drive on-time delivery.

Qualifications

• Post-secondary education such as HNC/ONC/BTEC/A-level.
• Minimum 10 years' experience in contract supervision/management in the sprinkler industry.
• Significant managerial experience.
• Thorough knowledge of the company, products and processes.
• Excellent inter-personal skills, negotiating skills, technical competence, sound decision maker.

Responsabilités

• Ultimate responsibility for day-to-day running of their projects team.
• Oversee workload from pre-construction through construction to handover per QA procedures.
• Ensure Quality, Health & Safety and Environmental requirements are met by the project team.
• Ensure financial targets are met by the project team.
• Ensure client satisfaction and resolve issues that arise.
• Motivate and train the project team.
• Maintain effective relationships with directors and management to coordinate activities.

Connaissances

Inter-personal skills

Negotiating skills

Technical competence

Decision making

Analytical / problem solving

Planning / organisation

Resourcefulness

Formation

Post-secondary education (HNC/ONC/BTEC/A-level)

Description du poste

Better places, thriving communities.

We are currently looking for an Operations Manager to join our team here at Argus Fire, to be based from our Stourbridge office, covering the UK.

Job Description Operations Manager

• Ultimate responsibility for the day to day running / management of their projects team and their specific projects.
• Responsible for overseeing their project team's workload from pre-construction / design through construction to commissioning and handover in accordance with the company's QA procedures (Contract Practice Guides) and to ensure project specific goals and deadlines are achieved.
• Responsible for ensuring the Quality, Health & Safety and Environmental requirements are met by their project team in line with procedures outlined in the Quality, Environmental and Health & Safety Manual.
• Ensure financial targets are met by their project team.
• Ensure client satisfaction and investigate and resolve any issues that arise.
• Ensure that their project team are appropriately motivated and trained.
• Maintain an effective working relationship with all directors and the management team to ensure that there is effective co-ordination of all company activities in support of overall business objectives.

Required Experience / Skills

• Post-secondary education, HNC, ONC, BTEC or ‘A' Level
• Minimum 10 years' experience within a contract supervision and management role within the sprinkler industry encompassing design, contracting & cost management.
• Significant experience of the industry.
• Significant managerial experience.
• Thorough knowledge of the company and its products and processes.
• Excellent inter-personal skills, negotiating skills, technical competence, sound decision maker.
• Numerate, analytical / problem solving, motivational, attention to detail, good planner, well organised, resourceful.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Together our diversity makes us stronger.

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