Operations Manager

WB Power Services Ltd UK; Walkden; On-site; GBP 48,000 - 52,000; Full time

Benefits offered by this job

Company vehicle or car allowance

Private healthcare

Death in Service benefit

Employee Assistance Programme

Location allowance up to 15%

28 days holiday plus bank holidays

Job summary

Rehlko is recruiting two Regional Operations Manager roles in either the North West (Manchester) or South East England (Cambridgeshire). You will lead all operational functions across your region, including Engineering, Workshop, Hire Desk, Administration, Transport and Stores, to deliver outstanding service while hitting safety and profitability targets.

Join a global business with a culture of ownership, professional growth, and continuous improvement.

Qualifications

• Strong leadership experience managing multiple operational departments.
• Excellent organisational and planning skills.
• Commercial awareness with the ability to improve profitability.
• Experience managing operational KPIs.
• Strong people management and coaching ability.
• Excellent communication and stakeholder management skills.
• A proactive approach to continuous improvement.
• The confidence to make decisions in a fast-paced operational environment.
• Experience within Generator Hire, Temporary Power, Plant Hire or associated industries is highly desirable but not essential.

Responsibilities

• Lead the operational performance of depots across your assigned region.
• Provide leadership to engineering, transport, workshop, administration and hire teams.
• Take ownership of all regional administration ensuring accurate contract management, invoicing, documentation and reporting.
• Drive operational excellence through robust planning, communication and performance management.
• Ensure all customer contractual obligations and service levels are achieved.
• Improve fleet availability through effective workshop planning and engineering resource management.
• Maximise fleet utilisation whilst protecting asset condition and presentation.
• Develop depot teams through coaching, mentoring and structured performance management.
• Review operational KPIs and implement improvement plans where required.
• Ensure all equipment leaving the depot meets company quality standards.
• Lead customer escalations and operational reviews.
• Drive continuous improvement across every operational process.

Skills

Leadership

Planning

Commercial awareness

KPI management

People management

Communication

Stakeholder management

Continuous improvement

Decision making

Generator Hire experience

Job description

Why Work at Rehlko

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter. At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer At Rehlko, our Total Rewards programs

We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:

• Competitive compensation and benefits
• Work-life flexibility
• Recognition and rewards
• Development and career opportunities
• A safe and inclusive workplace

Why You Will Love this Job

About the Role We are currently recruiting for two Regional Operations Manager opportunities, with positions available in either the North West (Manchester) or South East England (Cambridgeshire). The responsibilities, scope and expectations of the role are identical across both locations, giving candidates the opportunity to join the business in the region that best suits them. You will lead all operational functions across your assigned region including Engineering, Workshop, Hire Desk, Administration, Transport and Stores, ensuring every department operates collaboratively to deliver outstanding customer service whilst achieving operational and commercial objectives. As Regional Operations Manager you will be responsible for developing a culture of ownership, professionalism and continuous improvement whilst ensuring contractual obligations, safety standards and customer expectations are consistently exceeded. You will work closely with senior leadership to develop operational strategies, improve depot performance, maximise fleet utilisation and protect profitability across the region.

Key Responsibilities

You will:

• Lead the operational performance of depots across your assigned region.
• Provide leadership to engineering, transport, workshop, administration and hire teams.
• Take ownership of all regional administration ensuring accurate contract management, invoicing, documentation and reporting.
• Drive operational excellence through robust planning, communication and performance management.
• Ensure all customer contractual obligations and service levels are achieved.
• Improve fleet availability through effective workshop planning and engineering resource management.
• Maximise fleet utilisation whilst protecting asset condition and presentation.
• Develop depot teams through coaching, mentoring and structured performance management.
• Review operational KPIs and implement improvement plans where required.
• Ensure all equipment leaving the depot meets company quality standards.
• Lead customer escalations and operational reviews.
• Drive continuous improvement across every operational process.

What We're Looking For

We are looking for an experienced operational leader who has managed complex engineering, logistics or hire operations. You will demonstrate:

• Strong leadership experience managing multiple operational departments.
• Excellent organisational and planning skills.
• Commercial awareness with the ability to improve profitability.
• Experience managing operational KPIs.
• Strong people management and coaching ability.
• Excellent communication and stakeholder management skills.
• A proactive approach to continuous improvement.
• The confidence to make decisions in a fast-paced operational environment.
• Experience within Generator Hire, Temporary Power, Plant Hire or associated industries is highly desirable but not essential.

We welcome applications from exceptional operational leaders with transferable experience from engineering, fleet, logistics, industrial services or technical service environments.

What We Offer

• Up to £52,000
• Location allowance up to 15% (location dependent)
• 28 days holiday plus bank holidays.
• Company vehicle or car allowance.
• Private healthcare.
• Death in Service benefit.
• Outstanding Employee Assistance Programme.
• Clear senior progression paths within a global business

About Us

Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation.Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at https://www.rehlko.com/who-we-are. In addition to the investment in your development, Rehlko offers a comprehensive package with competitive salaries and a range of additional benefits.

Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, promote equal opportunities in every aspect of our process.

Our Values Curiosity – Seek, learn, share Trust – Go farther together Pace – Focus to go faster Excellence – Find the win every day