Operations Manager

Circet; Swindon; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

25 days annual leave

Life assurance

Employee Assistance Programme

Career development opportunities

Job summary

Circet Swindon is hiring an experienced Operations Manager to oversee the day-to-day running of the Traffic Management Division in Swindon. You will allocate resources, drive delivery, and uphold the highest standards of safety and compliance.

Reporting to the Director, you will chair meetings, monitor KPIs, manage annual leave for the team, and collaborate with Contracts and Transport to ensure efficient, budget-conscious operations while delivering excellent client service.

Qualifications

• Full driving licence is required.
• Ability to travel as required by the company.
• Ability to make reactive decisions at short notice.
• Proven leadership of a 50+ person team.
• Minimum 5 years experience in the traffic management industry.
• Maintain professional conduct in meetings.
• Think critically and solve problems.
• Handle confidential information with discretion.
• High attention to detail.
• Customer service skills.
• Conflict management and resolution to build consensus.

Responsibilities

• Oversee day-to-day operational requirements.
• Allocate resources to traffic management tasks.
• Maintain the highest health & safety standards across the business.
• Attend and chair regular management/supervisor meetings.
• Report to directors on KPIs relating to growth and performance.
• Manage annual leave for operatives.
• Oversee operational supply chain (goods/services).
• Collaborate with Contracts to ensure efficient, budget-conscious delivery.
• Coordinate with clients to ensure delivery to high standards.
• Monitor fleet daily with Transport department.

Skills

Driving license

Leadership

Team management

Decision making

Attention to detail

Customer service

Conflict management

Adaptability

Travel flexibility

Job description

We are hiring!

Circet's Traffic ManagementDivision are hiring an experienced Operations Manager to join our team in Swindon.

Main Purpose

Reporting to the Director, the Operations Manager will ultimately be responsible for the day to day running of the business, from allocating appropriate resources to work to maintaining the highest standards in health, safety and delivery.

Main Duties

• Day to day running of all operational requirements.
• Allocating appropriate resource to specific traffic management tasks/activities.
• Ensuring strict processes are maintained to the highest standard throughout the business where health & safety is priority.
• Attend & chair regular management/supervisor meetings.
• Report to directors on various KPIs in relation to company growth & performance.
• Manage all operatives annual leave requirements.
• Manage operational supply chain including goods/services obtained.
• Work closely with the Contracts Department to ensure all activities are efficiently and safely carried out within an awareness of budgets.
• Works in collaboration with our clients to ensure delivery whilst maintaining the highest of standards.
• Monitor & Control fleet on a day-to-day basis whilst working closely with the transport department.

The successful candidate will have

• Full driving license.
• Ability to travel dependent on companies’ requirements.
• Ability to make reactive decisions at a moment’s notice.
• Strong leadership qualities, managing a team of 50+ operatives.
• Minimum 5 years + experience in the traffic management industry.
• Ability to conduct yourself professionally and coherently when attending meetings.
• Think critically and problem solve.
• Handle confidential/sensitive information with discretion.
• High attention to detail.
• Customer services skills.
• Conflict management and resolution skills - Build consensus, anticipate and solve problems.
• Ability to adapt to a fast-paced environment where client demands require a service second to none.

Why work in Circet?

• Be part of a company that encourages involvement, diversity and inclusion
• Be part of a company that nurtures excellence and develops leaders
• Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme
• Be part of a company that is dedicated to making a difference through our Corporate Social Responsibility
• You will get a competitive salary and a benefits package which includes 25 days annual leave per annum, life assurance, access to Employee Assistance Programmes and access to career developmental opportunities

Circet UK is an inclusive organisation and welcomes all applications. Our mission is to create a workforce that consists of individuals with talent, skills and potential across all areas of our business. We celebrate diversity and we are committed to creating an inclusive environment for all employees.