Operations Manager

The Range; Stowmarket; On-site; GBP 50,000 - 70,000; Full time

Job summary

The Range is seeking an exceptional Operations Manager to co-lead our warehouse operation and drive the next growth phase. You will lead people, improve processes, influence strategy, and create an environment where teams thrive and customers receive outstanding service.

As a hands-on leader, you’ll develop people, deliver operational excellence, and manage resources within a fast-paced retail logistics environment. Join a collaborative leadership team and help shape daily operations.

Qualifications

• Proven experience managing a large operational team in 24/7 warehousing environments.
• Strong leadership with a track record of building high-performing teams.
• Experience using Warehouse Management Systems (WMS).
• Blue Yonder experience would be beneficial.
• Excellent problem-solving and decision-making capabilities.
• Strong commercial awareness and cost-management experience.
• Thrives in a fast-paced, customer-focused environment.
• Continuous improvement mindset and willingness to challenge the status quo.

Responsibilities

• Lead all warehouse activities from goods-in to dispatch.
• Create a high-performing culture through strong leadership, coaching, and development.
• Drive operational efficiency, productivity, and service improvements.
• Ensure inventory accuracy through robust stock controls and warehouse processes.
• Monitor KPIs and use data to inform decisions.
• Champion Health & Safety and maintain standards.
• Identify and implement continuous improvement initiatives with measurable results.
• Collaborate with supply chain, logistics, procurement, and customer teams for seamless operation.
• Manage resources, budgets, and costs while maintaining exceptional service levels.

Skills

Operational leadership

WMS experience

Data-driven decisions

Health & Safety

Continuous improvement

Cost management

Tools

Warehouse Management System (WMS)

Blue Yonder

Job description

Operations Manager

The Range originated in the markets of the Southwest where Chris Dawson started business in 1980 as an open air market trader. The Range has since grown with the company opening the first 'superstore' at Sugar Mill Business Park in Plymouth in 1989. The fastest growing non-food retailer in the UK, the business now has over 180 stores open across the UK and Ireland, offering over 65,000 products across multiple departments and employing over 10,000 staff. The Range is recognised for its unique variety, and for offering affordable quality in its range of products. The Range concept is to offer 'budget to mid-price' home, leisure and garden products, drawing together everything that could be needed for the stylish home at affordable prices.

The Role:

We're looking for an exceptional Operations Manager to take joint ownership of our warehouse operation and help drive the next phase of our growth journey. This is more than just managing a warehouse. It’s an opportunity to lead people, improve processes, influence strategy, and create an environment where teams thrive and customers receive outstanding service. If you’re an energetic leader who enjoys solving problems, developing people, and delivering operational excellence, we’d love to hear from you.

What You'll Be Doing

• Leading all warehouse activities from goods-in to dispatch
• Creating a high-performing culture through strong leadership, coaching, and team development
• Driving operational efficiency, productivity, and service improvements
• Ensuring inventory accuracy through robust stock control and warehouse processes
• Monitoring key performance indicators and using data to make informed decisions
• Championing Health & Safety and maintaining standards
• Identifying and implementing continuous improvement initiatives that deliver measurable results
• Collaborating with supply chain, logistics, procurement, and customer teams to ensure a seamless operation
• Managing resources, budgets, and costs while maintaining exceptional service levels

Experience/Skills:

• Proven experience managing a large operational team, including Shift Managers and First Line Managers, within a 24/7, 7-day-a-week warehousing, logistics, or distribution environment.
• Strong leadership skills with a track record of building engaged high-performing teams
• Experience using Warehouse Management Systems (WMS)
• Blue Yonder experience would be beneficial.
• Excellent problem-solving and decision-making capabilities
• Strong commercial awareness and cost-management experience
• The ability to thrive in a fast-paced, customer-focused environment
• A continuous improvement mindset and a desire to challenge the status quo

Why Join Us?

• Opportunity to shape and influence the daily operation
• A supportive and collaborative leadership team
• Career progression
• The chance to make a visible impact on both people and performance

Sound Like You?

If you're a hands-on leader who enjoys developing teams, improving operations, and delivering outstanding results, we’d love to hear from you.