Operations Manager

Coats Recruitment Limited; Stourbridge; On-site; GBP 33,000 - 55,000; Full time

Job summary

Coats Recruitment Limited in Lye near Stourbridge, West Midlands, is seeking an experienced Operations Manager to take overall responsibility for the day-to-day performance of the site.

This hands-on senior role covers production, engineering, maintenance, quality, health & safety, materials, logistics and stores, with a strong focus on improving operational performance, developing teams and ensuring safety, quality, delivery and customer requirements are met.

Qualifications

• Experience leading site operations in manufacturing or engineering.
• Proven track record of improving throughput, quality and efficiency.
• Strong knowledge of KPI setting and performance monitoring.
• Experience working with engineering & maintenance teams.
• Understanding of materials, logistics and store operations.

Responsibilities

• Take overall responsibility for the day-to-day operation of the site
• Lead production activities and ensure output, quality and delivery targets are achieved
• Manage, motivate and develop teams across multiple operational functions
• Set and monitor KPIs, using performance data to identify areas for improvement
• Work closely with engineering and maintenance teams to improve plant reliability and minimise downtime
• Drive improvements across productivity, efficiency, quality and operating costs
• Maintain high standards of Health & Safety and environmental compliance
• Work alongside the quality function to maintain standards and reduce repeat issues
• Oversee materials, stores, goods-in, despatch and internal material movement
• Review and improve operational processes, procedures and working practices
• Lead continuous improvement projects across the operation
• Identify opportunities to improve workflow, capacity and resource utilisation
• Work closely with senior management on operational strategy, investment and business objectives

Skills

Leadership

KPI management

People management

Problem solving

Hands-on leadership

Health & Safety knowledge

Education

NEBOSH qualification

IOSH

ISO 9001

ISO 14001

ISO 45001

Tools

Sage MRP

ERP/MRP systems

Job description

Operations Manager – Manufacturing & Engineering

Lye, near Stourbridge, West Midlands

Salary: Up to £55,000

Monday to Thursday: 7:00am–4:00pm | Friday: 7:00am–1:00pm

An established manufacturing and engineering business based in Lye is looking for an experienced Operations Manager to take overall responsibility for the day-to-day performance of the site.

This is a hands‑on senior management position with responsibility across production, engineering, maintenance, quality, health & safety, materials, logistics and stores.

You’ll play a key role in improving operational performance, developing teams, increasing efficiency and ensuring the business continues to meet its safety, quality, delivery and customer requirements.

The Role

• Take overall responsibility for the day-to-day operation of the site
• Lead production activities and ensure output, quality and delivery targets are achieved
• Manage, motivate and develop teams across multiple operational functions
• Set and monitor KPIs, using performance data to identify areas for improvement
• Work closely with engineering and maintenance teams to improve plant reliability and minimise downtime
• Drive improvements across productivity, efficiency, quality and operating costs
• Maintain high standards of Health & Safety and environmental compliance
• Work alongside the quality function to maintain standards and reduce repeat issues
• Oversee materials, stores, goods-in, despatch and internal material movement
• Review and improve operational processes, procedures and working practices
• Lead continuous improvement projects across the operation
• Identify opportunities to improve workflow, capacity and resource utilisation
• Work closely with senior management on operational strategy, investment and business objectives

About You

We’re looking for an experienced operational leader with a strong background within manufacturing, engineering, production or a similar industrial environment.

You should have:

• Previous experience as an Operations Manager, Site Manager, Manufacturing Manager or similar
• Strong manufacturing and production experience
• Experience managing multiple operational functions
• A proven track record of improving operational performance
• Experience setting and monitoring KPIs
• Strong people management and leadership skills
• Good knowledge of Health & Safety and quality requirements
• Experience working closely with engineering and maintenance functions
• Understanding of materials, logistics, stores or supply chain operations
• Strong problem-solving and decision-making skills
• A practical, hands‑on approach to operational management

Desirable Experience

• Sage MRP or similar ERP/MRP systems
• NEBOSH qualification
• IOSH
• CNC and/or press shop experience
• Lean Manufacturing, 5S or Kaizen
• ISO 9001, ISO 14001 and/or ISO 45001
• Multi-site manufacturing experience

The Opportunity

This is a senior position offering broad operational responsibility and the opportunity to have a direct impact on production, efficiency, quality, people and continuous improvement.

If you’re an experienced manufacturing or engineering leader looking for a role where you can take genuine ownership of operational performance, we’d like to hear from you.