Operations Manager

AM Global; Stockton-on-Tees; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading engineering services provider located in Stockton-on-Tees is seeking an Operations Manager to oversee on-site technicians. You will manage day-to-day operations, ensuring client systems work efficiently and health and safety protocols are followed. Previous leadership experience and a business-related qualification are required for this full-time role. You will work closely with a team to ensure high-quality service delivery.

Qualifications

• Valid full driving licence required.
• Prior experience in a leadership role expected.
• Experience in a fast-paced environment is necessary.

Responsibilities

• Manage day-to-day operations of on-site Technicians.
• Plan and oversee new projects.
• Ensure corrective actions are implemented effectively.
• Conduct on-site visits and monitor procedures.
• Completion of HR activities with the Technician Team.

Skills

Attention to detail

Interpersonal skills

Problem-solving skills

Planning skills

Organisational skills

Education

Business related qualification

Health and Safety Qualification

Tools

Microsoft Office

Job description

Overview

Location: Stockton-On-Tees, England, United Kingdom

Main purpose of job: Manage day-to-day operations of on-site Technicians, working with relevant teams to troubleshoot issues. Oversee the health and safety of the company, ensuring client systems work efficiently.

Length of contract: Permanent, subject to successful probationary period

Responsibilities

• Plan and oversee new projects.
• Ensure timely and accurate preparation and delivery of reports to clients.
• Address and resolve any onsite issues or concerns promptly with Technicians
• Receive and act on feedback related to project issues.
• Ensure corrective actions are implemented effectively.
• Conduct on-site visits to ensure procedures are being followed
• Work closely with the Senior Technician to monitor and guide Technicians.
• Work closely with Management team to ensure client & operational needs are met
• Ensure Technicians adhere to established procedures and protocols.
• Oversee and ensure the completion of required training for all Technicians.
• Completion of HR activities with the Technician Team.
• Management of HERS training portal and employee training.

Equipment & Vehicles

• Ensure that weekly/daily checks are complete
• Monitor vehicle condition & organise repairs, services & MOT’s

Health, Safety and Quality

• Manage QHSE within organisation.
• Complete NDT RAMS and client RAMS.
• Coordinate Health and Safety activities.
• Collaborate with team in relation to company Accreditations.

Person Specification

Desirable Qualifications

• Business related qualification
• Valid full driving licence
• Health and Safety Qualification
• Team Management
• Prior experience in a leadership role
• Experience of working in a fast paced environment, with the ability to manage multiple priorities
• Proficient IT skills, specifically in Microsoft Office

Aptitude, skills and abilities

• Strong attention to detail
• Excellent interpersonal and communication skills
• Excellent critical thinking and problem-solving skills
• Good data analysis, planning and organisational skills
• Ability to develop, implement, and review policies and procedures

Personal attributes

• Adaptable to changing schedules
• Strong work ethic
• Ability to troubleshoot and act quickly
• High degree of personal motivation
• High level of personal organisation and time management skills

Seniority level

• Associate

Employment type

• Full-time

Industries

• Engineering Services and Industrial Machinery Manufacturing