Operations Manager

KINAXIA TRANSPORT AND WAREHOUSING LIMITED; Rugby; On-site; GBP 55,000 - 85,000; Full time

Job summary

A leading logistics provider is seeking an Operations Manager to oversee the K-Link operation at Panic Transport in Rugby, England. The role involves supporting senior management, developing strategic visions, and managing operational effectiveness while ensuring customer satisfaction. Candidates should have experience in the transport industry, knowledge of transport management systems, and relevant GCSE qualifications. This position is focused on operational delivery and enhancing service levels.

Qualifications

• Experience in the Cross Dock, Network, and Groupage Transport industry.
• Operational experience in logistics services is essential.
• Ability to enhance customer satisfaction and business growth.

Responsibilities

• Support Senior Management with operational delivery of K-Link.
• Develop IT solutions for operational effectiveness.
• Manage K-Link operations within the agreed Standard Operating Procedure.
• Communicate with sites and Partnerlink companies to develop K-Link.

Skills

Cross Dock knowledge

Transport management systems

Problem-solving skills

Customer satisfaction enhancement

Project management

Education

GCSEs in English Language and Mathematics (or equivalent)

Tools

Stirling transport management system

Job description

Kinaxia Logistics are looking for an operations Manager to oversee our K Link operation at Panic Transport.

Role and responsibilities:

• To support the Senior Management team with management of effective delivery of K-Link with indirect responsibility for delivering the budgeted cost reductions.
• To support the operation overseeing the K-Link function, to embed, develop and grow the strategic vision.
• Work closely with your colleagues in the execution of K Link operation strategy by influencing collaborative working to meet goals agreed with the Managing Director and the board.
• Engage and communicate with all sites and Partnerlink companies to achieve the development of K-Link.
• Develop IT solutions to ensure operational effectiveness.
• Maintain the K-Link profit and loss accounts to ensure accurate data is always available.
• Monitor and amend all delivery postcodes and volume mix to maximise profit.
• Introduce direct loads to enhance operational and service levels.
• Communicate effectively with all key stakeholders of any service issues recommending improvements to implement.
• Review volume levels to scale up during peaks periods.
• Manage and control the K-Link operation to ensure it is being delivered within the agreed Standard Operating Procedure.

Knowledge and Experience required:

• Cross Dock, Network and Groupage Transport industry
• Working knowledge of transport management system, preferably Stirling
• Proven operational experience of logistics services
• Experience of analysing and solving business problems
• Enhancing and developing customer satisfaction and business growth
• Project Management
• Proven operational experience of cross dock, network or groupage transport industry
• GCSE’s at grade A-C in English Language and Mathematics (or equivalent)