Operations Manager

Rubicon Recruitment Agency; Poole; On-site; GBP 40,000 - 65,000; Full time

Job summary

A forward-thinking technology organisation is seeking a proactive Operations Manager to lead a high-performing team and ensure the smooth delivery of critical services. You will manage a hybrid team, optimize day-to-day operations, and support continuous improvement within a fast-paced environment.

Benefits

25 days holiday plus BH’s

Free parking

Pension scheme

Health care benefits after 3 months

Opportunities for progression

Qualifications

• Experience in high-pressure or regulated environments is highly desirable.
• Ability to manage both remote and on-site teams.
• Familiarity with compliance, logistics, or service delivery operations is a plus.

Responsibilities

• Lead and develop a team of up to 12, including remote staff.
• Ensure consistent delivery of key services.
• Drive continuous improvement and adopt new technologies.

Skills

Leadership

Communication

Data-driven decision making

Operational management

Collaboration

Education

Proven experience in operations management

Job description

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A forward-thinking technology organisation is seeking a proactive Operations Manager to lead a high-performing team and ensure the smooth delivery of critical services. This is a fantastic opportunity for someone who thrives in a fast-paced, service-driven environment and is passionate about operational excellence.

The Operations Manager will be responsible for managing a hybrid team (including remote staff), optimising day-to-day operations, and supporting 24/7 service delivery. The role requires strong leadership, strategic thinking, and a hands-on approach to managing performance, processes, and people.

As the Operations Manager, you’ll work from modern and open plan offices. You’ll benefit from 25 days holiday plus BH’s, free parking, pension scheme, health care benefits after 3 months and the opportunity to progress within a growing business.

As Operations Manager, you will:

• Lead and develop a team of up to 12, including remote staff.
• Manage rotas, performance metrics, and operational reporting.
• Ensure consistent delivery of key services and support functions.
• Be available for out-of-hours escalation and decision-making.
• Drive continuous improvement and adopt new technologies to enhance workflows.
• Collaborate with internal teams to align operations with wider business goals.

As Operations Manager, you will have:

• Proven experience in operations management, ideally in a high-pressure or regulated environment – maritime industry background is highly desirable.
• Strong leadership and communication skills.
• Experience managing both remote and on-site teams.
• Ability to manage multiple priorities and make data-driven decisions.
• Familiarity with compliance, logistics, or service delivery operations is a plus.

If you are interested in this Operations Manager vacancy please apply via this advert, or for more information call Dominika at Rubicon.