Operations Manager

Albus Health; Oxford; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Equity options

Benefits

Job summary

Albus Health seeks an Operations Manager to scale day-to-day operations across supply chain, logistics, and partnerships. The role reports to the CTO/CEO, with on-site presence at the Oxford office and potential hybrid arrangements for exceptional candidates.

You will drive vendor management, inventory control, and project delivery while building scalable operational infrastructure as the company accelerates growth in healthtech.

Qualifications

• Minimum 8+ years in operations, supply chain, logistics, or project management.
• Experience in high-growth startups or demanding环境.
• Experience with healthtech/medtech environment preferred.
• Strong PM skills and ability to manage multiple streams.

Responsibilities

• Oversee full supply chain lifecycle from forecasting to stock management.
• Lead vendor negotiations and manage supplier relationships under QMS.
• Coordinate global shipping, customs, and distribution for products and samples.
• Set up analytics dashboards to monitor inventory and logistics performance.
• Drive process improvements across projects and facilities to scale operations.

Skills

Operations management

Supply chain

Logistics

Project management

Vendor management

Quality systems (ISO 9001/13485)

Cross-functional collaboration

Communication

Self-starter

Job description

Position Title: Operations Manager

Department: Operations

Reports to: CEO / CTO

Compensation: Salary + equity options + benefits

Company and role overview:

Albus Health ( www.albushealth.com) is a medical technology spin out company from the University of Oxford. We have developed Albus Home , a contactless multisensor platform that monitors sleep, vital signs and cough without the patients having to do, wear or charge anything. The product incorporates state of the art sensor technology, with sophisticated signal processing and AI/machine learning algorithms, collecting continuous, objective and accurate physiological data from the patient's home. Albus Home is available in over 50 countries, and has been used to collect over 10 billion data points across a dozen physiological and environmental parameters. Our clients include some of the world's largest pharmaceutical companies, and partners include some of the most reputed opinion leaders in medicine. Our team members have built unicorns in healthtech and biotech and are global leaders in medicine, drug development and healthcare technology. We're a small team (10 people) and are growing rapidly, recruiting across several functions. Albus Health is at an exciting stage at which we need to scale fast to meet the rapidly growing industry demand for our products and services.

We are seeking a proactive and highly organised Operations Manager to join our growing team. This role is central to ensuring our day-to-day operations run smoothly and efficiently across multiple domains - from supply chain and logistics to partnerships and project delivery. You will be expected to plan and implement multiple operational tasks. You will work closely with the leadership team and play a key role in scaling our operational infrastructure as we grow. This is a full time on-site position, though hybrid may be considered for exceptional candidates. Recruited candidate is expected to work from Albus office premises in Oxford, will report directly to the CTO or the CEO.

Essential Duties and Responsibilities:

Note: Other duties may be assigned.

Supply Chain, Contracting, and Vendor Management

• Manage the full supply chain lifecycle - from forecasting and procurement to delivery and stock management.
• Manage sourcing and contract negotiations with vendors and service providers (engineering, manufacturers, fulfilment partners, software providers)
• Onboard and manage vendors according to Albus' QMS
• Build scalable, cost-effective vendor relationships with a focus on quality and reliability.
• Monitor vendor KPIs and ensure timely fulfilment aligned with operational needs.

Logistics and Shipping

• Execute shipping and delivery of products, components and samples globally, including hands on work to prepare, pack, label and dispatch parcels.
• Work with fulfilment providers and couriers to manage outbound logistics and returns.
• Ensure documentation for customs, export compliance, and clinical regulations is correctly prepared and tracked.
• Manage timelines and risks related to product distribution for commercial and partners studies.

Inventory Management

• Maintain accurate inventory of hardware, components, consumables and information assets.
• Implement systems for tracking equipment and product inventory, and maintenance schedules.

Operations and Project Management (Internal and External Projects)

• Setup analytics dashboards to track inventory and logistics
• Lead cross-functional project execution, ensuring timelines, budgets, and deliverables are met.
• Track timelines and costs for multiple concurrent projects (e.g., device rollouts, commercial client implementations, academic studies)
• Maintain clear documentation and reporting to internal stakeholders and clients/partners.
• Setup up processes and implement process improvements across projects.

Facilities Management

• Maintain day-to-day operations at our offices, including support with social activities
• Ensure safe, functional, and compliant working environments for our teams and partners.

Experience, skills and characteristics

• 8+ experience working in operations, supply chain, logistics, or project management, preferably with a 3+ in an early-stage (small team) high-growth startups or in a high-pressure fast-paced environment
• Experience introducing and maintaining structure, ideally in a healthtech or medtech environment
• Exceptional project management skills
• Experience in logistics, supplier and vendor management, including handling contracts and service level agreements.
• Experiences designing, implementing and maintaining processes under a quality management system, preferably in regulated environment (eg. ISO9001, ISO13485)
• Exceptional organisational skills with the ability to manage competing priorities across multiple workstreams
• Strong communication and interpersonal skills - able to work across teams and with external stakeholders.
• Self-starter and proactive; ability to work independently without supervision

Bonus expe