Operations Manager

C&d Recruitment; Merthyr Tydfil; On-site; GBP 40,000 - 60,000; Full time

Job summary

Thrive Oldham is seeking an Operations Manager for a client in Merthyr Tydfil. This managerial role encompasses production, quality, and logistics, with a strong focus on safety, efficiency, and continuous improvement within the manufacturing sector. Candidates should have extensive experience in operations management, strong leadership capabilities, and an ability to elevate team performance.

Qualifications

• Minimum of 5 years in a similar operations role within manufacturing.
• Experience in tactical operational issues and strategic planning.
• Training in Six Sigma or LEAN methodologies.

Responsibilities

• Lead teams to ensure health & safety and high production standards.
• Manage and report departmental KPIs for continuous improvement.
• Ensure production targets and quality standards are met.

Skills

Leadership

Organizational Skills

Continuous Improvement Techniques

Problem-Solving

Team Management

Education

Degree or HNC in business operations management

Job description

Thrive Oldham is recruiting an Operations Manager for our well-established client in the Merthyr, South Wales area.

Working as part of the Senior Leadership team, the Operations Manager will assume overall responsibility for Production, Planning, Quality, Maintenance, Warehouse/Logistics, and Facilities. The role involves leading teams to ensure the health & safety of all associates is a top priority, while maintaining high standards of housekeeping & organization, and achieving or exceeding production plans to meet customer expectations.

The role also includes managing and reporting departmental KPIs and plans for continuous improvement.

Responsibilities:

• Reduce all internal risks & ensure adherence to all Health & Safety regulations
• Promote high standards of product quality while maintaining excellent housekeeping standards throughout the factory
• Ensure all production targets and plans are achieved in line with requirements
• Maintain control over labour costs, including overtime, within the budget
• Manage production supervision & associates in daily manufacturing activities to meet or exceed KPI targets
• Address labour and quality concerns promptly by managing workforce output
• Implement long-term growth plans and develop strategies to achieve production goals
• Ensure a "right first time" approach to quality
• Plan resources & schedule workloads aligned with customer demands
• Manage & control all processes/equipment to ensure high productivity and proactively identify bottlenecks, providing solutions
• Maintain tight control over timekeeping & attendance
• Attend internal and customer meetings to ensure objectives are met
• Communicate effectively across departments and encourage feedback
• Promote product and customer awareness among production staff through continuous improvement methodologies
• Support business management teams in implementing policies, standards, and goals
• Provide motivation, support, and guidance to staff
• Actively promote and document training & development of employees
• Ensure manufacturing flexibility charts are current and relevant

Key Performance Indicators (KPIs):

• Zero reportable incidents
• High housekeeping standards throughout manufacturing
• Achievement of monthly plans/forecasts
• Customer On-Time Delivery (OTD) percentage
• Production loading efficiency
• Labour costs & Overtime management

• Scrap & internal reject rates
• Employee morale & team interaction
• Continuous improvement initiatives

Skills & Experience:

• Minimum of 5 years in a similar operations role within manufacturing
• Degree or HNC in business operations management or related field
• Training in Continuous Improvement Techniques such as Six Sigma or LEAN
• Strong leadership and management skills in a fast-paced, changing environment
• Experience solving tactical operational issues alongside strategic planning
• Hands-on approach, visible and engaging with all team levels
• Ability to inspire and coach high-performing teams
• Organized, methodical, and calm under pressure
• Knowledge of maintenance and plant management is essential

Salary: Competitive, to be determined

Working Days: [Details unspecified]