Creative Operations Manager

JR United Kingdom; Cardiff; Remote; GBP 40,000 - 50,000; Full time

Job summary

A culture-focused digital advertising agency in the UK is seeking a Creative Operations Manager to optimize workflows and enhance the delivery of social ad content. This remote role requires proven project management experience and a proactive mindset to ensure client satisfaction. The ideal candidate will thrive in a creative environment, efficiently managing multiple projects.

Qualifications

• 3+ years of project management/creative operations experience (agency preferred).
• Exceptional organisation and multitasking abilities.
• Client-focused mindset.

Responsibilities

• Oversee all creative project workflows from request to delivery.
• Manage internal and external stakeholder communication.
• Design and implement process improvements.

Skills

Project management

Organisational skills

Communication skills

Leadership

Process design

Tech-savvy

Tools

Notion

Asana

Job description

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An award-winning, culture-focused digital advertising agency for high-consideration products is an experienced Creative Operations Manager to streamline workflows, implement processes, and ensure the efficient delivery of high-quality social ad content. You'll be the key link between creative, media, and clients.

Job title: Creative Operations Manager

Location: Remote

Salary: Up to £50K

Key Responsibilities:

• Oversee all creative project workflows from request to delivery.
• Own and maintain Notion project database.
• Develop and track project plans, timelines, and budgets.
• Manage internal and external stakeholder communication.
• Design and implement process improvements.
• Enforce operational guidelines and address bottlenecks.
• Manage creative team workload and freelance resources.
• Ensure client satisfaction through clear communication and process management.
• Lead post-project debriefs for continuous improvement.

Must-Have Skills:

• 3+ years project management/creative operations experience (agency preferred).
• Exceptional organisation and multitasking abilities.
• Clear and confident communication skills.
• Client-focused mindset.
• Passion for process design and implementation.
• Effective leadership and teamwork skills.
• Tech-savvy, ideally with Notion/Asana proficiency.
• Experience in remote collaboration.

Nice-to-Have Skills:

• Paid social media knowledge.
• Experience with global teams.

Does this role sound like it could be for you? If so, email your CV to [emailprotected] or follow the links to apply.

**Please note that due to the volume of candidates, we can only respond to those who are deemed suitable for the position. Thank you for your interest**