Operations Manager

JR United Kingdom; Luton; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Manager to oversee their 211 delivery operations. This engaging role involves managing logistics for various parcel types, optimizing delivery routes, and ensuring high-performance standards. You will collaborate with internal teams to enhance delivery efficiency and analyze operational data for continuous improvement. If you thrive in a fast-paced environment and have a passion for logistics, this is an exciting opportunity to make a significant impact in a growing organization committed to excellence in supply chain management.

Qualifications

• Bachelor's degree in logistics or related field is required.
• Strong knowledge of Microsoft Office is essential.

Responsibilities

• Oversee and manage the entire 211 delivery operations.
• Develop and implement operational strategies to improve efficiency.
• Monitor delivery performance and optimize logistics processes.

Skills

Communication Skills

Analytical Skills

Problem-Solving

Logistics Operations Management

Leadership Skills

Education

Bachelor's degree in Logistics

Bachelor's degree in Supply Chain Management

Bachelor's degree in Business Administration

Tools

Microsoft Office

Excel

Word

Outlook

PowerPoint

Job description

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JD Logistics is a global provider of technology-driven supply chain and logistics services. Established as a dedicated business group of JD.com in April 2017, JD Logistics serves a wide range of businesses and individual consumers, reaching nearly every corner of China. Continuously expanding its global network, JD Logistics is committed to enhancing global supply chain efficiency and sustainability through cutting-edge technology.

About the Job

As an Operations Manager (211 Delivery), you will be responsible for overseeing the entire 211 delivery operations, ensuring smooth and efficient logistics for normal parcels, bulky items, and fresh & frozen goods. This role involves managing in-house drivers, optimizing delivery routes, ensuring high-performance standards and making sure that all delivery of the parcels are dealt correctly. The Operations Manager ensures that all processes are aligned and executed effectively.

Your Responsibilities

• Fully oversee and manage the entire 211 delivery operations.
• Ensure smooth handling and execution of normal parcel, bulky item, and fresh & frozen deliveries.
• Coordinate in-house drivers, ensuring they meet delivery standards.
• Ensure that all delivery routes are correct and, if necessary, communicate with the Route Planner to make adjustments.
• Develop and implement operational strategies to improve efficiency.
• Monitor delivery performance and optimize logistics processes.
• Collaborate with internal teams to enhance overall delivery operations.
• Analyze operational data to identify areas for improvement.

Required Skills & Qualifications

• Minimum Bachelor's degree in logistics, supply chain management, business administration, or a related field.
• Strong knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Excellent communication skills, both verbal and written.
• Experience in logistics operations or last-mile delivery management.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced and dynamic environment.
• Leadership skills with experience in managing logistics teams.