Operations Manager

Organic Recruitment Ltd; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A vibrant street food restaurant chain is seeking a high-energy Operations Manager to oversee daily operations and drive sales for private events in London. The ideal candidate will thrive in a dynamic environment, showcasing strong leadership and a proven sales background. This hybrid role offers the opportunity to cultivate a passionate team culture and enhance guest experiences.

Benefits

Competitive salary + commission/bonus on event sales

Real growth opportunities within a fast-moving hospitality group

Supportive, fun, and ambitious team culture

Qualifications

• 4+ years in hospitality operations, including 2+ years in a leadership role.
• Proven track record in hospitality sales, ideally in private events or group bookings.
• Strong leadership, communication, and organizational skills.

Responsibilities

• Manage daily operations across venues and lead FOH and BOH teams.
• Drive private dining and event sales while meeting monthly targets.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Communication

Sales

Problem Solving

Job description

We are an energetic and fast-growing dynamic street food restaurant chain with two vibrant venues in London. Our mission is to bring the bold flavours, warm hospitality, and spirit of Middle-Eastern dining to the heart of the city. As we continue to expand our presence, we're looking for a high-energy, go-getter Operations Manager with a strong sales mindset—someone who thrives in a fast-paced environment and is excited to drive both smooth operations and private event sales.

The Role

This is a hybrid role for someone who loves the hustle of hospitality and the thrill of closing a deal. You’ll lead day-to-day operations while also selling and coordinating private dining and event experiences. If you're someone who takes initiative, loves a challenge, and can switch effortlessly between managing teams and pitching event packages—you’ll feel right at home here.

Key Responsibilities

Operations (70%)

• Manage daily operations across both venues with a hands-on, solutions-oriented approach
• Lead and motivate FOH and BOH teams to deliver consistently excellent service
• Monitor budgets, P&Ls, labour costs, and operational KPIs
• Refine systems, processes, and SOPs to boost efficiency and guest satisfaction
• Collaborate with kitchen and service teams to maintain quality and consistency
• Ensure compliance with health, safety, and licensing standards in line with UK regulations
• Proactively drive private dining, group bookings, and event sales
• Manage enquiries, create tailored proposals, and conduct venue tours with prospective clients
• Build relationships with corporates, planners, and local businesses to grow event revenue
• Oversee execution of all events, working closely with internal teams to deliver seamless experiences
• Meet monthly sales targets and report on event pipeline
• Collaborate with the marketing team to drive awareness and promote events

What We're Looking For

• 4+ years in hospitality operations, including 2+ years in a leadership role
• Proven track record in hospitality sales—ideally in private events or group bookings
• Energetic, driven, and naturally proactive—you don’t wait for things to happen, you make them happen
• Strong leadership, communication, and organisational skills
• Confident juggling operational responsibilities with sales targets
• Knowledge of the London restaurant and events scene
• Passion for hospitality and an interest in Israeli cuisine and culture is a bonus

What We Offer

• Competitive salary + commission/bonus on event sales
• Real growth opportunities within a fast-moving hospitality group
• A supportive, fun, and ambitious team culture

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Restaurants, Food and Beverage Services, and Hospitality

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