Operations Manager

Synnovis; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading healthcare organization is seeking an experienced Operations Manager to lead the Haemostasis Ultra Specialist Service at St Thomas' Hospital. This role involves managing a team, ensuring compliance with standards, and delivering a high-quality diagnostic service as part of a larger transformation project.

Benefits

Development programme opportunities

Funding for advanced qualifications

Access to symposiums and conferences

Qualifications

• Experienced in managing a laboratory team.
• Background in haematology.
• Knowledge of ISO 15189 standards.

Responsibilities

• Lead and manage the Haemostasis Ultra Specialist Service.
• Ensure compliance with regulations and standards.
• Oversee staffing, performance, and service delivery.

Skills

Team Management

Haematology

Performance Management

Compliance

Education

Advanced qualifications in health/science

Job description

We are seeking an experienced Operations Manager to work with the team at Guy’s and St Thomas’ (GSTT) Hospitals.

This is an exciting opportunity to continue to take the service through transformation as laboratories at hospital sites are upgraded to become essential services laboratories (ESLs).

You will predominantly be based at St Thomas’ Hospital and will also cover the Blood Sciences Laboratory (BSL) at Guy’s. There will be frequent opportunities to visit the Synnovis hub laboratory at Blackfriars as well as other sites within the organisation.

With a background in haematology, you will lead the Haemostasis Ultra Specialist Service (USS) located at St Thomas’.

The refurbished ESLs will be equipped with state-of-the-art equipment to deliver a quality service to hospital inpatients and those attending numerous outpatient clinics. Sysmex instrumentation is used for core haematology to provide full blood counts and routine haemostasis results. There is also a fully integrated IT system (EPIC) which links all Synnovis laboratories with the Trust to allow visibility of patient records across six hospital sites.

This role will be accountable for managing a team of scientific employees and support workers and will be responsible for delivering a discipline specific service as part of the laboratory team in Synnovis. Reporting to the Operational Service Lead (OSL), you will have a high level of responsibility including leading in an area of expertise to ensure the successful operational delivery of pathology services, in line with our corporate objectives.

You will hold a variety of accountabilities in the laboratory environment. These include, but are not limited to:

• Direct and indirect line management responsibility for all employees in your service including delivering all aspects of people management, such as recruitment, performance management, absence management, learning and development, employee health and wellbeing.
• Manage employee availability and shift allocation to ensure required employee resource levels, including where necessary, and within budget, temporary staffing requisitions, time sheet approval and overtime.
• Ensure that all areas of responsibility comply with legislation and conform with ISO 15189 and the recommendations from recognised professional bodies.
• Ensure the delivery and continuity of a diagnostic pathology service that enables high standards of patient care, maintaining all regulatory accreditation whilst delivering service improvement initiatives.
  
  

Your development and learning

You will have a suite of learning opportunities available through The Synnovis Way Development programme, the Scientific Learning and Development Fund and the Synnovis Academy through which you can receive funding / support for advanced qualifications.

Through our Innovation Accelerator Fund, you can apply for finance to get that new innovative scientific project off the ground, and participate with the wider scientific community through symposiums, conferences and other peer group meetings.

For further details / informal visits contact: Name: Ashwenia Krishnan Job title: Operations Service Manager Email address: [e-mail]