Operations Manager

Greggs plc; Liverpool City Region; On-site; GBP 85,000; Full time

Job summary

Greggs plc seeks a Senior Operations Manager to lead manufacturing operations across sites in Leeds and Manchester. The ideal candidate will drive operational excellence and work closely with various teams to enhance the customer experience while fostering a culture of respect and inclusion. This role offers a salary of approximately £85,000 plus bonuses and comprehensive benefits, including annual leave and medical insurance.

Benefits

25 days annual leave plus bank holidays

Management Bonus Scheme up to 17.5%

Profit share scheme for employees

Private Medical Insurance for employee and dependents

Pension scheme with employer contributions

Death in service benefit

Colleague discount up to 50% off products

Career progression and learning development

Employee Assistance Programme

Cycle to Work scheme

Qualifications

• Senior leadership experience in manufacturing operations required.
• Strong ability to inspire change and innovation.
• Proven track record managing multidisciplinary teams.

Responsibilities

• Lead regional manufacturing operations under company strategy.
• Ensure quality and safety compliance across sites.
• Manage operational budgets and capital expenditure.

Skills

Leadership

Team Development

Operational Excellence

Lean Manufacturing

Communication

Education

Experience in FMCG food manufacturing

Knowledge of SAP

Job description

We are offering an exciting opportunity for a Senior Operations Manager to oversee our fast-paced food manufacturing sites in Leeds and Manchester. This regional role is about making a significant contribution to the development and successful delivery of the manufacturing operations strategy.

Reporting to the Head of Manufacturing, you will assume full accountability for all manufacturing operations across both sites, overseeing the delivery and improvement of site activities in line with overall business objectives.

You will be a crucial member of the national manufacturing team, leading your sites towards operational excellence. You will drive regional manufacturing excellence while actively engaging with other business functions to ensure an effective and efficient customer experience.

You will also play a key role in shaping the supply chain's future direction and culture.

25 days (5 weeks) annual leave, pro-rated, increasing with service(in addition to bank holidays),plus1 additional floating day

Management Bonus Scheme which is worth up to 17.5% of your salary

Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees whohave at least 6-month service, or more, each year

Private Medical Insurance which is free for you and subsidised for your dependants

Permanent Health Insurance which is a replacement income scheme

You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages

Defined contribution management pension scheme

Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary

Colleague discount, up to 50% off our own-produced products

Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits

Career progression and learning and development

Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-relatedand wellbeing issues, 24 hours a day, 365daysa year. Including a mobile app providing a range of wellness content on physical, mental, social,andfinancial wellbeing

Perks and savings, such as digital gift card discounts, online cashback, in-store and online couponsand lifestyle offers

Cycle to Work scheme

A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge

Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, andprovide support to one another

About the role

• This is a full-time role, however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The role is predominantly site based, across our Manchester and Leeds manufacturing operations, with national travel required intermittently, subject to need

What you'll do

We are seeking a transformative leader, passionate about moving forward manufacturing excellence and site engagement. The ideal candidate will:

• Lead, coach, and develop a highly motivated team regional team, supported by excellent employee engagement and ensuring the effective utilisation of resources.
• Development and deployment of the manufacturing strategy, ensuring alignment and ownership across the operations team, meet key performance indicators in safety, quality, cost, delivery, and people engagement.
• Seek opportunities to improve delivery to our customer across all relevant metrics
• Agree and manage operational budgets and capital expenditure with a keen focus on optimising resources and enhancing financial performance.
• Uphold and exceed standards in Quality, Food Safety, Hygiene, and Good Manufacturing Practices (GMP).
• Act as a role model for a positive culture that encourages innovation, continuous improvement and open communication at all levels.
• Ensure adherence to all compliance standards related to Food Safety and Health & Safety, aligning with company policies and external certifications
• Drive initiatives supporting the Greggs Pledge primarily diversity and inclusion, food redistribution, and community engagement.
• Proactively engage other regional and nation

About you

• Have experience in a Senior Leadership role within a manufacturing operation
• Demonstrate a passion for putting the customer at the heart of everything you do
• Demonstrate a passion to ensure a diverse, inclusive and safe workplace where every team member feels respected, valued, and heard.
• Demonstrate the skills to work closely with regional and national teams to best customer benefit
• Have a proven track record in managing multidisciplinary teams, with a focus on creating an empowering and collaborative work environment.
• Utilise knowledge of lean manufacturing principles to drive operational improvements, with a keen ability to inspire change and innovation.
• Show resilience in the face of challenges, with a capacity to manage multiple priorities and foster a positive, can-do culture.
• Exhibit strong written and communication skills, facilitating open discussions around diversity, operational challenges, and continuous improvement.
• Lead and develop a high performing team ethos
• Be flexible to meet occasional ‘out of hours’ requirements.

Qualifications and Experience

• Leadership experience within an FMCG food manufacturing environment
• A knowledge of SAP preferable, and strong computer skills.

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us!We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.

• Salary Circa £85,000 per annum, depending on experience
• Frequency Annual
• Job Reference greggs/TP/5779/44221
• Contract Type Permanent
• Contract Details Monday to Friday, however some flexibility may be required depending on business needs