Operations Manager

Amey; Leek; Hybrid; GBP 52,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Generous pension scheme

24 days annual leave + bank holidays

Hybrid working options

Cycle2Work scheme

Save with Amey discounts

Job summary

Amey is recruiting an Operations Manager to optimise highways maintenance operations from the Leek depot (ST13 7AB). This permanent, on-site role offers hybrid working options and a 37.5-hour week, Monday to Friday.

You will lead objectives with the commercial teams, manage annual work programmes, uphold H&S and One Amey principles, and drive performance improvements while delivering client value across the UK.

Qualifications

• ILM level 5 Leadership and Management (Desirable).
• HNC/Degree Construction and the Built Environment (Desirable).
• Hold or working towards a CIWM (WAMITAB) qualification.
• Experience of working on a Highways contract.
• IT and Data Analysis Skills.
• Planning and organisational skills.

Responsibilities

• Collaborate with the Principal Operations Manager and commercial teams to develop objectives, plans and budgets within revenue targets.
• Manage work programmes for the year, ensuring Health and Safety compliance and One Amey principles.
• Understand and deliver client requirements, support a customer-centric culture and pursue growth opportunities.
• Manage supplier relationships and direct reports, fostering the One Amey culture and ensuring compliance.
• Oversee team performance and drive continuous improvement and best practices.
• Accountable for Health & Safety and Environmental Compliance, overseeing workmanship quality and HSEQ investigations.

Skills

IT and Data Analysis Skills

Planning and organisational skills

Experience of working on a Highwaysa0

Education

HNC/Degree Construction and the Built Environment (Desirable)

CIWM (WAMITAB) qualification (Desirable)

Job description

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We have a fantastic opportunity for a permanent Operations Manager to join our vibrant, inclusive community that celebrates our differences and makes a real impact across the UK. This role will be based on-site at our Leek depot (ST13 7AB).

What will the role offer?

As the Operations Manager, your role is crucial in optimising highways maintenance operations. This pivotal role involves overseeing the seamless execution of routine and reactive highway maintenance operations on behalf of our client. Whilst ensuring value for money for our client, you will play a crucial part in upholding the safety, quality, and reliability of the extensive road network.

This position offers a competitive salary dependant on experience and qualifications. The standard hours of work are 37.5 hours per week, Monday - Friday.

We offer a range of flexible working practices, including hybrid, part-time and flexible working patterns. With our network of offices across the UK, we are open to discussing working options that match your needs, with the flexibility to change how you work as your life evolves.

What you will be doing

• Collaborate with the Principal Operations Manager and commercial teams to develop business objectives, plans, and budgets, ensuring revenue targets are met within agreed budgets.
• Manage work programmes for the year, ensuring compliance with Health and Safety and adherence to One Amey Principles.
• Understand and deliver client requirements, support a customer‑centric culture, and pursue business growth opportunities.
• Manage supplier relationships and direct reports, fostering the 'One Amey' culture and ensuring compliance.
• Have overall responsibility for team performance, promoting continuous improvement and best practices.
• Be accountable for Health & Safety and Environmental Compliance, overseeing workmanship quality, and conducting HSEQ investigations.

What you’ll bring

• ILM level 5 Leadership and Management (Desirable)
• HNC/Degree Construction and the Built Environment (Desirable)
• Hold or working towards a CIWM (WAMITAB) qualification.
• Experience of working on a Highways contract
• IT and Data Analysis Skills
• Planning and organisational skills

We welcome applications from a diverse range of candidates. If you have most but not all these skills and experiences, we encourage you to apply, and we will provide you with development or training to support you.

What we can offer you

Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.

Some of our benefits include:

• Exceptional personal development, training and progression plans, designed to allow you to shine in your career, all in line with your personal ambition
• Competitive salary and compensation
• Generous pension scheme, with extra contributions from Amey
• 24 days annual leave, plus bank holidays
• Flexible benefits scheme, including the option to buy additional annual leave and insurance benefits, Cycle2Work scheme and access to discounted gym membership
• Our Save with Amey programme gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in
• Family friendly policies for new parents or if you provide care for a dependant
• Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey
• Two Social Impact Days each year, for volunteering and fundraising opportunities

About Amey

Who we are

Amey is a global, integrated infrastructure consultancy and operations partner. We design, deliver, protect, and maintain critical assets and systems.

What we do

We advise, design, finance, deliver, and enhance civic, transport, and defence systems. By combining strategic intelligence, engineering, infrastructure finance, and operational expertise, we create secure, resilient, compliant, and high-value outcomes across the lifecycles of new and legacy assets.

To find out more visit our website amey.co.uk/careers

Application Guidance

Diversity and Inclusion

We constantly evolve how we work to reflect the different needs and backgrounds of our employees. We seek out the skills, joy and energy that often-marginalised groups can bring to our teams and welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

We are committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.