Operations Manager

Amey Ltd; Leek; On-site; GBP 52,000 - 68,000; Full time

Benefits offered by this job

Generous pension

24 days annual leave

Flexible benefits scheme

Save with Amey discounts

Social Impact Days

Job summary

Amey Ltd in Leek is seeking a permanent Operations Manager to lead highways maintenance operations, ensuring safe, high‑quality delivery and value for money for our client. You will manage programmes, people and supplier relations and drive continuous improvement while upholding Health, Safety and Environmental standards.

We offer 37.5 hours per week, with hybrid, part‑time and flexible working patterns and on-site base at our Leek depot.

Qualifications

• ILM Level 5 Leadership and Management desirable.
• HNC/Degree Construction and the Built Environment desirable.
• CIWM (WAMITAB) qualification desirable.

Responsibilities

• Collaborate with the Principal Operations Manager and commercial teams to develop business objectives, plans and budgets, ensuring revenue targets are met within budgets.
• Manage work programmes for the year, ensuring HSE compliance and adherence to One Amey Principles.
• Understand and deliver client requirements, support a customer-centric culture and pursue growth opportunities.
• Manage supplier relationships and direct reports, fostering the 'One Amey' culture and ensuring compliance.
• Oversee team performance, promote continuous improvement and best practices.
• Accountable for Health & Safety and Environmental Compliance, overseeing workmanship quality and HSEQ investigations.
• Manage day-to-day HR responsibilities.

Skills

Leadership & management

People management

IT & data analysis

Planning & organisation

Highways contract experience

Education

ILM Level 5 Leadership and Management

HNC/Degree in Construction and Built Environment

CIWM (WAMITAB) qualification

Job description

Your New Role

We have a fantastic opportunity for a permanent Operations Manager to join our vibrant, inclusive community that celebrates our differences and makes a real impact across the UK. This role will be based on-site at our Leek depot (ST13 7AB).

What will the role offer?

As the Operations Manager, your role is crucial in optimising highways maintenance operations. This pivotal role involves overseeing the seamless execution of routine and reactive highway maintenance operations on behalf of our client. Whilst ensuring value for money for our client, you will play a crucial part in upholding the safety, quality, and reliability of the extensive road network.

This position offers a competitive salary dependant on experience and qualifications.

The standard hours of work are 37.5 hours per week, Monday - Friday.

We offer a range of flexible working practices, including hybrid, part-time and flexible working patterns. With our network of offices across the UK, we are open to discussing working options that match your needs, with the flexibility to change how you work as your life evolves.

What you will be doing:

• Collaborate with the Principal Operations Manager and commercial teams to develop business objectives, plans, and budgets, ensuring revenue targets are met within agreed budgets.
• Manage work programmes for the year, ensuring compliance with Health and Safety and adherence to One Amey Principles.
• Understand and deliver client requirements, support a customer-centric culture, and pursue business growth opportunities.
• Manage supplier relationships and direct reports, fostering the 'One Amey' culture and ensuring compliance.
• Have overall responsibility for team performance, promoting continuous improvement and best practices.
• Be accountable for Health & Safety and Environmental Compliance, overseeing workmanship quality, and conducting HSEQ investigations.
• Manage day-to-day HR responsibilities.

What you’ll bring:

• ILM level 5 Leadership and Management (Desirable)
• HNC/Degree Construction and the Built Environment (Desirable)
• Hold or working towards a CIWM (WAMITAB) qualification.
• Experience of working on a Highways contract
• People management experience.
• IT and Data Analysis Skills
• Planning and organisational skills

We welcome applications from a diverse range of candidates. If you have most but not all these skills and experiences, we encourage you to apply, and we will provide you with development or training to support you.

What we can offer you

• Exceptional personal development, training and progression plans, designed to allow you to shine in your career, all in line with your personal ambition
• Competitive salary and compensation
• Generous pension scheme, with extra contributions from Amey
• 24 days annual leave, plus bank holidays
• Flexible benefits scheme, including the option to buy additional annual leave and insurance benefits, Cycle2Work scheme and access to discounted gym membership
• Our Save with Amey programme gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in
• Family friendly policies for new parents or if you provide care for a dependant
• Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey
• Two Social Impact Days each year, for volunteering and fundraising opportunities

About Amey

Who we are

Amey is a global, integrated infrastructure consultancy and operations partner. We design, deliver, protect, and maintain critical assets and systems.

What we do

We advise, design, finance, deliver, and enhance civic, transport, and defence systems. By combining strategic intelligence, engineering, infrastructure finance, and operational expertise, we create secure, resilient, compliant, and high-value outcomes across the lifecycles of new and legacy assets.

Application Guidance

Diversity and Inclusion

We constantly evolve how we work to reflect the different needs and backgrounds of our employees. We seek out the skills, joy and energy that often-marginalised groups can bring to our teams and welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

We are committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Inspiring Impact Together