Operations Manager

Established Search; Leeds; On-site; GBP 45,000 - 60,000; Full time

Job summary

Established Search in Leeds, United Kingdom, is hiring an Operations Manager to support the continued growth of the business. The role partners with the leadership team to own the operational infrastructure behind our consultants and to drive practical improvements across workstreams.

We seek a highly organised, commercially minded candidate who can take ownership, manage recruitment operations, oversee onboarding/offboarding, coordinate payroll data with an external accountant, and help scale

Qualifications

• Highly organised, commercially minded and proactive.
• Experience in recruitment operations or executive search preferred.
• Ability to own multiple workstreams and drive improvements.

Responsibilities

• Managing key people operations, including employee records, right-to-work documentation, holidays, absence and other employee administration
• Owning the onboarding and offboarding process for new employees
• Calculating monthly consultant commissions and coordinating payroll information with our external accountant
• Managing our internal recruitment process, including job adverts, applications, and first-stage interviews
• Coordinating business travel, conferences, team events and other logistics
• Supporting invoicing, aged debt and payment chasing
• Owning the operational onboarding and effective use of systems
• Building and improving processes as the businesses continue to scale
• Supporting the Managing Director with ad-hoc business projects and initiatives
• Helping turn commercial ideas and insights into simple content frameworks and briefs for our external marketing partner

Skills

Organised

Commercial mindset

Proactive

Job description

Established Search is hiring an Operations Manager to join our team and support the continued growth of the business.

This will be a central role within the businesses, working with the management team to take ownership of the operational infrastructure behind our consultants. We’re looking for someone who gets things done.

Someone highly organised, commercially minded and comfortable taking ownership of multiple workstreams. Just as importantly, we want someone who will spot when something could work better and take the initiative to improve it.

What will you be responsible for?

• Managing key people operations, including employee records, right-to-work documentation, holidays, absence and other employee administration
• Owning the onboarding and offboarding process for new employees
• Calculating monthly consultant commissions and coordinating payroll information with our external accountant
• Managing our internal recruitment process, including job adverts, applications, and first-stage interviews
• Coordinating business travel, conferences, team events and other logistics
• Supporting invoicing, aged debt and payment chasing
• Owning the operational onboarding and effective use of systems
• Building and improving processes as the businesses continue to scale
• Supporting the Managing Director with ad-hoc business projects and initiatives
• Helping turn commercial ideas and insights into simple content frameworks and briefs for our external marketing partner

We want someone who will become a trusted operational partner to the leadership team and take genuine ownership of making things happen across the businesses.

Previous experience within recruitment or executive search would be particularly attractive - whether you've worked in recruitment operations, business support, as an EA, or previously been a recruiter yourself.

More important is that you're exceptionally organised, proactive, commercially aware and dependable. You'll need to be comfortable working independently, juggling competing priorities and dealing directly with senior stakeholders.