Operations Manager

ZipRecruiter; Ipswich; On-site; GBP 35,000 - 50,000; Full time

Job summary

Une entreprise de nettoyage spécialisée recherchée 'Operations Manager' pour diriger les performances opérationnelles dans l'industrie de nettoyage de l'Est de l'Angleterre. Le candidat idéal aura de l'expérience en gestion des opérations, de solides qualités de leadership, et sera impliqué dans les activités sur site pour garantir un service de qualité et conforme.

Qualifications

• Expérience prouvée en gestion d'opérations ou de sites dans le secteur du nettoyage/FM/industriel.
• Permis de conduire britannique complet requis.
• Approche pratique et compétences en leadership.

Responsibilities

• Gérer les plannings de travail réactifs et prévus.
• Assurer la conformité en matière de santé et de sécurité.
• Gérer les relations avec les clients et les examens de performance réguliers.

Skills

Leadership

Gestion des opérations

Gestion de la santé et de la sécurité

Education

Expérience en gestion opérationnelle

Certifications IOSH, IPAF, CSCS, ou ILM Level 5

Job description

Job Description

Operations Manager - Full-Time, Permanent
Location: Ipswich
Company: Diamond View Cleaning Solutions Limited
Diamond View Cleaning Solutions is a leading specialist cleaning provider across East Anglia, delivering both reactive and contracted services to clients in a variety of sectors. Known for our high standards, professionalism, and safety-first approach, we offer expert services including working at height and biohazard cleaning.
We are seeking a proactive Operations Manager to lead our operational performance and ensure smooth, efficient, and compliant service delivery. You will oversee field teams, manage subcontractors, ensure safety standards, and play a key role in driving business growth.
Key responsibilities include:

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  Managing reactive and planned work schedules




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  Overseeing health & safety compliance, risk assessments, and SSoW




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  Leading and supporting field teams, including hands-on site involvement when needed




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  Client relationship management and regular performance reviews




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  Quoting, budgeting, and cost control




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  subcontractor coordination and equipment inspections




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  Supporting staff training and certification requirements




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  Driving business development and KPI achievement

Requirements:
You'll have proven experience in operations or site management (cleaning/FM/industrial), strong leadership skills, and a hands-on approach. A full UK driving licence is essential.
Desirable: IOSH, IPAF, CSCS, trauma cleaning experience, or ILM Level 5.
Join us and be part of a company that values quality, safety, and growth.
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