Operations Manager

RE-Search London; Greater London; On-site; GBP 60,000 - 65,000; Full time

Benefits offered by this job

10% annual bonus

Growing residential platform

Career development opportunities

Job summary

RE-Search London is seeking an experienced Operations Manager in London to oversee and optimise performance across a growing residential living portfolio. You will drive improvement initiatives, manage onboarding of new communities and ensure high standards of service for residents.

The role combines strategic planning with hands-on delivery, reporting to senior operations leadership. A strong background in PBSA/co-living and data-driven decision making is essential.

Qualifications

• Experience in residential property or PBSA/co-living environments.
• Strong compliance and auditing experience.
• Organised with attention to detail and data-driven mindset.
• Ability to manage multiple priorities in a fast-paced setting.

Responsibilities

• Lead and deliver operational improvement projects across the portfolio.
• Drive process improvements to boost efficiency and resident satisfaction.
• Support onboarding and mobilisation of new residential communities.
• Conduct site audits and performance reviews to maintain standards.
• Collaborate with site teams to implement improvements and measurable results.
• Analyse data and metrics to support decision-making.
• Assist with business planning, strategy and reporting.
• Build strong relationships with stakeholders across the organisation.

Skills

Residential property

Build-to-Rent

Co-living

PBSA

Compliance

Auditing

Data analysis

Stakeholder management

Operational reporting

Job description

Operations Manager - London - £60,000 - £65,000 + 10% Bonus

An exciting opportunity has arisen for an organised and commercially minded Operations Manager to join a growing residential living business operating across the UK.

This role offers the opportunity to work across a diverse portfolio of Build-to-Rent and co-living communities, supporting operational performance, delivering business improvement projects, and helping to drive exceptional resident experiences.

Reporting into a senior operational leader, you will play a key role in implementing change, improving processes, supporting new site launches, and ensuring operational standards are consistently achieved across the portfolio.

Key Responsibilities

• Lead and deliver operational improvement projects across the business.
• Drive process improvements and implement new initiatives that enhance efficiency and resident satisfaction.
• Support the onboarding and mobilisation of new residential communities.
• Conduct site audits, inspections and performance reviews to ensure operational standards are maintained.
• Work closely with site teams to identify opportunities for improvement and deliver measurable results.
• Analyse operational data and performance metrics to support decision-making.
• Assist with business planning, strategy implementation and operational reporting.
• Build strong relationships with stakeholders across the organisation and wider industry.

About You

• Experience within residential property, Build-to-Rent, PBSA, co-living or a similar operational environment.
• Strong compliance, auditing and operational experience.
• Highly organised with excellent attention to detail.
• Analytical mindset with the ability to interpret data and identify trends.
• Comfortable managing multiple priorities in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Technology-savvy and confident working with operational systems and reporting tools.

The Package

• 10% annual bonus
• Opportunity to work with a growing and innovative residential living platform
• Excellent career development and progression opportunities