Operations Manager

Bennett and Game Recruitment LTD; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Private Medical Insurance

Gym membership

Excellent Pension scheme

Annual holidays

Hybrid working

Job summary

Bennett and Game Recruitment LTD in Central London is seeking an experienced Operations Manager to join a chartered financial planner. This role bridges high level strategy and daily execution, optimising workflows, and ensuring compliance and profitability.

You will oversee day-to-day functions, lead a small team, manage regulatory requirements, IT & HR, and drive marketing initiatives while delivering excellent service through a hybrid work arrangement.

Qualifications

• 5+ years in operations or senior admin in a regulated business.
• Proven experience leading small to medium teams.
• Degree-level education; professional qualifications preferred.

Responsibilities

• Prepare management accounts and assist with statutory accounts and payroll.
• Oversee FCA compliance and regulatory submissions.
• Lead governance activities and chair committee meetings.

Skills

Operations management

Financial services

Excel

Team leadership

Regulatory compliance

Education

Bachelor's degree

Level 4 Diploma

Prince 2

Accounting qualification

Tools

Accounting software

IT systems

Job description

Job Title: Operations Manager (Financial Planning)
Location: Central London
Package: Up to 55,000, quarterly bonus scheme, private medical insurance, hybrid, and more
Working hours: Full Time, Monday-Friday, 8:45am-5:30pm

A fantastic opportunity has arisen for an experienced Operations Manager to join a highly established and reputable Chartered Financial Planner in Central London. This is a crucial role to this firm, as you will be bridging the gap between high level strategy and daily execution, optimising workflows, and ensuring the firm remains compliant and profitable.

In this role, you will be overseeing day to day functions of the business ensuring operational excellence. If you are an operations manager with finance experience, then this is the perfect role for you. With great benefits, salary, bonuses, and flexibility, look no further.

Operations Manager Job Responsibilities

• Prepare management accounts and assist with the production of statutory company accounts, including bank reconciliations, income reconciliation, payroll, P11D compliance, introducer payments, and financial reporting.
• Oversee regulatory and financial compliance by managing FCA requirements, including GABRIEL submissions, Appointed Representative compliance, CPD records, professional renewals, PII, and liaising with the FCA, compliance consultants, and external accountants.
• Lead governance activities by chairing Investment and Proposition Committee meetings, organising board meetings, maintaining the business plan, overseeing the Training & Competence (T&C) scheme, monitoring file reviews, and producing Management Information (MI).
• Manage the firm's IT infrastructure, including hardware, software, third-party technology platforms, and IT security, ensuring systems remain secure and efficient.
• Conduct regular adviser 1:1 meetings, supporting performance management, professional development, and ongoing regulatory compliance across the advisory team.
• Oversee all HR activities, including recruitment, onboarding, employment contracts, staff handbook updates, annual performance reviews, and employee incentive programmes.
• Coordinate company administration by managing business premises, maintaining relationships with suppliers and third-party providers, and ensuring the smooth day-to-day operation of the business.
• Plan and deliver marketing campaigns while building strong relationships with external stakeholders, including accountants and other professional partners.

Operations Manager Job Requirements

• 5+ years in an operations or Senior Admin role within a regulated business
• Demonstrable track record of managing a small-to-medium-sized teams
• A degree-level education
• Level 4 Diploma, Prince 2, recognisable accounting qualification preferable
• Tech-savvy with advanced Excel skills and experience with back-office financial software
• Should be detail oriented, organised, enthusiastic, and self-motivated

Operations Manager Salary & Benefits

• Salary ranging from 45,000- 55,000 (can be higher depending on experience)
• Quarterly bonus scheme. Up to 11,000 p.a. Projected Bonus in 2026 - 10,000
• Private Medical Insurance and Travel Insurance with Vitality Health
• Gym membership with Virgin Active or Pure Gym
• Excellent Pension scheme
• Annual holidays.
• Hybrid working. Option to work from home 2 days a week