Operations Manager

ClearCourse; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Private medical cover

Life assurance

25 days holiday + birthday off

Cycle to work

Job summary

ClearCourse in London, UK is seeking an Operations Manager to become the engine room of our Group Operations function, ensuring procurement, fleet, premises, health & safety and compliance run smoothly across the business.

The role offers hybrid and flexible working with a competitive salary and a focus on improving processes through data, dashboards and AI-driven improvements. You will help maintain policy governance and support cross-team operations.

Qualifications

• 3+ years in operations, procurement support or facilities administration.
• Experience running a shared inbox or service desk to SLAs.
• Strong data handling and analytical/problem-solving skills.
• Working knowledge of health and safety administration.
• Confidence to chase, follow up and keep things moving.
• MS Office 365 skills, especially SharePoint and Excel.
• Bonus: AI/automation experience or procurement/vendor due diligence knowledge.

Responsibilities

• Manage procurement requests and hardware ordering across the Group.
• Own fleet data, compliance and driver queries end-to-end.
• Keep health & safety records, DSE assessments and reporting on track.
• Maintain and publish policies, business continuity and incident response plans.
• Triage compliance requests through our self-service tool.
• Identify repetitive tasks and fix with smarter processes and AI/automation.
• Keep trackers, records and dashboards accurate and up to date.

Skills

Operations experience

Service desk / SLAs

Data analytics

Health & safety knowledge

Proactive / follows up

SharePoint & Excel

AI/Automation

Job description

Operations Manager

London, UK | ClearCourse

Permanent role | Competitive salary

Love turning chaos into clean, reliable processes? ClearCourse is looking for an Operations Manager to be the engine room of our Group Operations function - keeping procurement, fleet, premises, health & safety and compliance running smoothly across the business.

WHAT YOU'LL DO

• Manage procurement requests and hardware ordering across the Group
• Own fleet data, compliance and driver queries end-to-end
• Keep health & safety records, DSE assessments and reporting on track
• Maintain and publish policies, business continuity and incident response plans
• Triage compliance requests through our self-service tool
• Spot manual, repetitive work and fix it with smarter processes and AI/automation
• Keep trackers, records and dashboards accurate and up to date

WHAT YOU'LL BRING

• 3+ years in operations, procurement support or facilities administration
• Experience running a shared inbox or service desk to SLAs
• Strong data handling, analytical and problem-solving skills
• Working knowledge of health & safety administration
• Confidence to chase, follow up and keep things moving
• Strong MS Office 365 skills, especially SharePoint and Excel
• Bonus: AI/automation experience, procurement or vendor due diligence knowledge, or a background in risk management.

WHY CLEARCOURSE

• Competitive salary
• 25 days holiday, plus bank holidays and your birthday off
• Hybrid and flexible working
• Private medical cover and health cash plan
• Life assurance
• Calm wellbeing app and Perkbox benefits platform
• Enhanced parental leave
• Cycle to work scheme
• Volunteering days
• Employee Assistance Programme
• Learning, development and career progression across the ClearCourse Group