Operations Manager

Agincare Group; Grantham; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Fully funded training

Blue Light discount package

Employee Assistance Programme (EAP)

Company pension scheme

UK travel across sites

Job summary

Agincare Enable is seeking an Operations Manager and PBS Lead to inspire teams, oversee care across Lincolnshire, Leicestershire and Staffordshire, and ensure compliant, person-centred services. The role includes strategic oversight, service development, and strong partnerships with stakeholders.

You will manage budgets, recruitment, and workforce development while promoting quality, dignity and meaningful support in line with PBS principles.

Qualifications

• Experience leading health or social care teams.
• Strong knowledge of CQC standards and sector regulations is desirable.
• Ability to manage multiple services and travel across locations.

Responsibilities

• Lead and support a team of Registered Managers across multiple sites.
• Oversee person-centred care and ensure high-quality service delivery.
• Build relationships with partners, stakeholders and commissioners.
• Monitor quality, performance and drive service improvement and growth.

Skills

Leadership

People management

Compliance

PBS knowledge

Job description

We’re seeking a passionate, enthusiastic and dedicated Operations Manager to join Agincare Enable; a leader who can inspire teams, build strong partnerships, and drive services that genuinely transform the lives of people with learning difficulties, mental health needs and other complex needs across Lincolnshire, Leicestershire and Staffordshire. The role will also take on responsibility as the Positive Behaviour Support (PBS) Lead, providing strategic oversight and leadership to ensure high-quality, person-centred PBS approaches are embedded across services

What’s on Offer

Agincare is a proudly family-run organisation, dedicated to our values and to delivering the highest levels of care to our service users. Working at Agincare brings many benefits, including:

Salary between £50,000 - £55,000 DOE

• Fully funded training and career development
• Blue Light discount package (great discounts on travel, leisure, entertainment and more)
• Employee Assistance Programme (EAP) – support for employees and their families
• Company pension scheme
• Opportunity to travel across the UK and work with a wide range of sites and teams

How You’ll Make a Difference:

• Lead and support a team of Registered Managers
• Oversee high-quality, person-centred care across multiple services
• Build strong relationships with partners and stakeholders
• Mobilise new services and drive growth
• Ensure full compliance with legislation, safeguarding and company standards
• Monitor quality, performance and improvement across all services
• Support recruitment, development and retention of great people
• Take ownership of budgets and business development opportunities

Your Skills and Passion:

• Experienced leader within health or social care (desirable)
• Confident in managing people, performance and compliance
• Strong understanding of CQC standards and sector regulations (desirable)
• Able to build trust, inspire teams and work collaboratively
• Comfortable managing multiple priorities and services, with travel required to multiple locations for meetings and company promotion.
• Committed to quality, dignity and meaningful support
• Strong understanding of Supported Living principles, processes, and values, with experience supporting individuals with learning disabilities, autism, mental health needs, or physical/complex health conditions.
• Skilled in Positive Behavioural Support, de-escalation techniques, and the use of assisted communication tools.

About us

Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with close to 6000 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Children’s Services. Today, Agincare is one of the UK’s largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations across England.

As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community.

All of our services are regulated by the CQCand Agincare is proud to be anequal opportunities employerand encourage applications from individuals of all backgrounds and experiences.At present, we are unable to offer visa sponsorship.

As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isn’t the right fit for you, we encourage you to explore our other vacancies,