Operations Manager

the Cheltenham Chase; Gloucester; On-site; GBP 45,000; Full time

Job summary

A leading hotel in Gloucester seeks a strong operational leader to manage various departments and enhance guest experience. The role offers a salary of circa £45,000, along with numerous perks including health club membership, training support, and discounts across The QHotels Collection.

Benefits

Free health club membership

Discounts across The QHotels Collection

Marriott Worldwide discounts

Family & Friends discounts

Support with training & professional qualifications

Various learning & development opportunities

Access to an Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• Previous experience as a Manager or Operations Manager.
• Strong industry knowledge and awareness of latest trends.
• Highly passionate and driven about hospitality.

Responsibilities

• Oversee day-to-day operations of the hotel across multiple departments.
• Work closely with Heads of Departments to prioritize guest experience.
• Engage and inspire team members.

Skills

People management

Commercial awareness

Industry knowledge

Passion for hospitality

Job description

Are you a strong leader who knows how to lead, empower, and inspire your team?

The important stuff:

Salary circa £45k (depending on experience)

Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Marriott Worldwide discounts
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development opportunities
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
And much more!

What will I do?

You will be a strong operational leader, overseeing the day-to-day operations of the hotel across multiple departments, including food & beverage, housekeeping, kitchen, maintenance, front of house, among others. You’ll be an engaging manager, a natural at building strong relationships, working closely with Heads of Departments to ensure guest experience is prioritized!

Is this the role for me?

Previous experience as a Manager – either a General Manager within a smaller property or an experienced Operations Manager with an F&B bias seeking future development
People management experience
Commercially astute
Strong industry knowledge and awareness of latest trends
Highly passionate and driven about hospitality

Curious to find out more?

Delta by Marriott Cheltenham Chase hotel is located on the outskirts of Gloucester and near Cheltenham. Our 4-star, 122-bedroom property features Hardy’s restaurant, Hunters bar & lounge, and a garden terrace bar. We offer afternoon tea, private dining, and meeting/event spaces. Leisure facilities include a gym, pool, sauna, steam room, and Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities. If you require reasonable adjustments during the recruitment process, please let us know so we can accommodate your needs.

We also proudly support the UK Armed Forces through the Armed Forces Covenant, achieving the Silver Award.