Operations Manager

Circet; East Kilbride; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

25 days annual leave

Life assurance

Employee Assistance Programme

Career development opportunities

Job summary

Circet UK is seeking an experienced Operations Manager to lead the East Kilbride team, ensuring efficient daily operations, safety, and delivery excellence. The role reports to the director and requires proactive resource allocation and KPI reporting.

You will manage a large field team, coordinate with the Contracts Department, and maintain high standards in client service while navigating a fast-paced telecoms environment.

Qualifications

• Must hold a full driving license.
• Ability to travel dependent on company requirements.
• Ability to make reactive decisions at short notice.
• Strong leadership qualities, managing a team of 50+ operatives.
• Minimum 5 years+ experience in the traffic management industry.
• Professional and coherent in meetings.
• Think critically and problem solve.
• Handle confidential/sensitive information with discretion.
• High attention to detail.
• Customer service skills.
• Conflict management and resolution skills.
• Ability to adapt to a fast-paced environment.

Responsibilities

• Day to day running of all operational requirements.
• Allocating appropriate resource to specific traffic management tasks/activities.
• Ensuring strict processes are maintained to the highest standard throughout the business where health & safety is priority.
• Attend & chair regular management/supervisor meetings.
• Report to directors on KPIs related to company growth & performance.
• Manage all operatives annual leave requirements.
• Manage operational supply chain including goods/services obtained.
• Work closely with the Contracts Department to ensure all activities are efficiently and safely carried out within an awareness of budgets.
• Collaboration with clients to ensure delivery while upholding high standards.
• Monitor & control fleet day-to-day with the transport department.

Skills

Full driving license

Travel readiness

Leadership

Traffic management experience

Professional meetings

Critical thinking

Discretion

Attention to detail

Customer service

Conflict management

Adaptability

Job description

We are hiring!

Circet's Traffic ManagementDivision are hiring an experienced Operations Manager to join our team in East Kilbride.

Main Purpose:

Reporting to the Director, the Operations Manager will ultimately be responsible for the day to day running of the business, from allocating appropriate resources to work to maintaining the highest standards in health, safety and delivery.

Working with Circet

Circet Ireland & UK have built an ever growing portfolio of specialist services. As part of a global group, we are specialists in the deployment and maintenance of telecommunications and energy infrastructure, working with both major operators and local players across Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our clients’ expectations, while maintaining the highest standards of quality, safety, and integrity. Our success is built on teamwork, trust, and a strong commitment to our people. With over 4,000 employees across Ireland and the UK, we continue to bring people together to shape resilient, future proof infrastructure and deliver high quality services for our customers.

Main Duties:

• Day to day running of all operational requirements.
• Allocating appropriate resource to specific traffic management tasks/activities.
• Ensuring strict processes are maintained to the highest standard throughout the business where health & safety is priority.
• Attend & chair regular management/supervisor meetings.
• Report to directors on various KPIs in relation to company growth & performance.
• Manage all operatives annual leave requirements.
• Manage operational supply chain including goods/services obtained.
• Work closely with the Contracts Department to ensure all activities are efficiently and safely carried out within an awareness of budgets.
• Works in collaboration with our clients to ensure delivery whilst maintaining the highest of standards.
• Monitor & Control fleet on a day-to-day basis whilst working closely with the transport department.

The successful candidate will have:

• Full driving license.
• Ability to travel dependent on companies’ requirements.
• Ability to make reactive decisions at a moment’s notice.
• Strong leadership qualities, managing a team of 50+ operatives.
• Minimum 5 years + experience in the traffic management industry.
• Ability to conduct yourself professionally and coherently when attending meetings.
• Think critically and problem solve.
• Handle confidential/sensitive information with discretion.
• High attention to detail.
• Customer services skills.
• Conflict management and resolution skills - Build consensus, anticipate and solve problems.
• Ability to adapt to a fast-paced environment where client demands require a service second to none.

Why work in Circet?

• Be part of a company that encourages involvement, diversity and inclusion
• Be part of a company that nurtures excellence and develops leaders
• Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme
• Be part of a company that is dedicated to making a difference through our Corporate Social Responsibility
• You will get a competitive salary and a benefits package which includes 25 days annual leave per annum, life assurance, access to Employee Assistance Programmes and access to career developmental opportunities

Circet UK is an inclusive organisation and welcomes all applications. Our mission is to create a workforce that consists of individuals with talent, skills and potential across all areas of our business. We celebrate diversity and we are committed to creating an inclusive environment for all employees.