Operations Manager

Asda Stores Ltd; Chorley; On-site; GBP 30,000 - 45,000; Full time

Job summary

Asda Stores Ltd is seeking an Operations Manager to lead service excellence in both in-store and online operations. The role involves delivering high operational standards, coaching team members, and managing diverse teams to enhance customer shopping experiences. This is an opportunity to contribute to the transformation of retail operations and ensure a motivated workforce.

Benefits

Colleague discount

Discretionary company bonus scheme

Access to enhanced electric car scheme

Free eye test

Discounted rates on Asda services

Wagestream: flexible pay access

Company pension

24/7 virtual GP and support services

Excellent parental leave policies

Colleague recognition programme

Qualifications

• Proven track record in leading diverse teams.
• Experience in fast-paced retail environments.
• Ability to execute plans effectively.

Responsibilities

• Drive service excellence across store and online operations.
• Manage overall accountability for leadership and profitability.
• Ensure operational standards are met within all areas of responsibility.

Skills

Leadership

Operational Excellence

Communication

Adaptability

Job description

About the Role


Retail is ever changing and as we continue to transform our stores for the future and grow our online proposition to meet increasing customer demand, we are looking for customer focused leaders to drive service excellence across both the store and our online operation.



Our Operations Managers are integral to the successful execution of our future strategy and have overall accountabilityfor the leadership and profitability of our online operation, the food hall, nights and warehouse operations. The successful applicant will be responsible for delivering the highest operational standards within these areas, enabling the delivery of a high-performance culture within their team. The successful applicant will quickly become obsessed about our strategy, our purpose and our customers, ensuring both our in-store and online customers have an outstanding shopping experience.

As part of the leadership team, you will work a three-week rolling rota including weekends, evenings, and late nights. As a crucial member of the duty management team, you will at times be solely responsible for the store, and therefore you will need to be confident in overseeing operation in its entirety.



About You

You will have a proven track record in leading through varied & diverse teams, delivering operational excellence and be able to work in a fast-paced environment, be adaptable to change as well as having an eye for detail and an ability to execute plans first time.

You will have an engaging leadership style, be a strong coach and mentor to all colleagues, with an ability to influence at all levels. You will be a strong communicator and be able to flex your approach depending on your audience.

Imagine being a part of the evolving world of retail and the difference you can make every day to a customer shopping experience both in store and online, this role will give you the opportunity to be a part of this transformation.



Apply today by completing an onlineapplication…

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Access to an enhanced electric car scheme
• Free eye test for you and your nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas

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Created on 25/06/2025 by TN United Kingdom