Operations Manager

Asda Stores Ltd; Chadderton; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Colleague discount

Discretionary bonus

Annual pension

Wellbeing support

Flexible pay access

Job summary

Asda Stores Ltd in Chadderton is seeking an Operations Manager to lead both the store and online operations, including food hall, nights and warehouse. You will drive service excellence, profitability and a high-performance culture, with responsibility for end-to-end operations across multiple areas.

The role requires an engaging leader who can coach, mentor and influence at all levels, adapting communication to different audiences as retail transforms around customer experience.

Qualifications

• Proven track record leading diverse teams in a fast-paced retail environment.
• Strong customer-centric approach and ability to drive service excellence.

Responsibilities

• Lead and oversee store and online operations, including food hall, nights and warehouse.
• Drive profitability and high operational standards.
• Develop and mentor teams to deliver a high-performance culture.
• Coordinate duty management and maintain smooth store operations across shifts.

Skills

Leadership

Customer focus

Operational excellence

People management

Job description

Job Title Operations Manager Location Chadderton Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Operations Closing Date 21 October 2026

About the Role

Retail is ever changing and as we continue to transform our stores for the future and grow our online proposition to meet increasing customer demand, we are looking for customer focused leaders to drive service excellence across both the store and our online operation. Our Operations Managers are integral to the successful execution of our future strategy and have overall accountabilityfor the leadership and profitability of our online operation, the food hall, nights and warehouse operations. The successful applicant will be responsible for delivering the highest operational standards within these areas, enabling the delivery of a high-performance culture within their team. The successful applicant will quickly become obsessed about our strategy, our purpose and our customers, ensuring both our in-store and online customers have an outstanding shopping experience. As part of the leadership team, you will work a three-week rolling rota including weekends, evenings, and late nights. As a crucial member of the duty management team, you will at times be solely responsible for the store, and therefore you will need to be confident in overseeing operation in its entirety.

About You

You will have a proven track record in leading through varied & diverse teams, delivering operational excellence and be able to work in a fast-paced environment, be adaptable to change as well as having an eye for detail and an ability to execute plans first time. You will have an engaging leadership style, be a strong coach and mentor to all colleagues, with an ability to influence at all levels. You will be a strong communicator and be able to flex your approach depending on your audience. Imagine being a part of the evolving world of retail and the difference you can make every day to a customer shopping experience both in store and online, this role will give you the opportunity to be a part of this transformation.

Everything you'll love

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Access to an enhanced electric car scheme
• Free eye test for you and your nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas

Asda is Reimagining Retail

It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we’re creating new roles all the time! So take the time to look around.