Operations Manager

Vivienne Westwood; Bicester; On-site; GBP 32,000 - 45,000; Full time

Job summary

Vivienne Westwood in Bicester is seeking an Operations Manager to lead stock control, replenishment cycles and efficiency across the warehouse and store. You will oversee stock movements, communicate stock levels and new arrivals to the store manager and VM, and ensure alignment with company standards.

You will coach and motivate the team, drive sales and service to meet targets, oversee stocktake and locational planning, and coordinate with external partners to resolve delivery discrepancies.

Responsibilities

• Oversee sell through and replenishment cycles through the use of company tools.
• Strong communication regarding stock levels in H2H; ensure high volume, new arrivals and sell through rate is communicated to store manager.
• Strong communication to VM in store to ensure rotation of stock is consistent.
• Oversee EOS transfers with full price stores; ensure a plan to receive stock in line with outlet EOS returns.
• Oversee loss prevention procedures across H2H and develop ideas to improve efficiency.

Job description

H2H/Operations

• Oversee sell through and replenishment cycles through the use of company tools,
• Strong communication regarding stock levels in H2H. Ensure high volume, new arrivals and sell through rate is communicated to store manager,
• Strong communication to VM in store to ensure rotation of stock is consistent,
• Oversee XPO to H2H allocations with Store manager to ensure stock levels across best sellers and low product categories are managed and consistent,
• Oversee EOS transfers with full price stores. Ensure a plan is provided to receive this stock successfully in line with outlet EOS returns to Merton,
• Support in the resolving of delivery discrepancies from external warehouses and stores,
• Oversee loss prevention procedures across H2H,
• Develop new ideas and ways of working to provide efficiency and consistency across the warehouse and store,
• Ensure company standards are upheld at all times,
• Liaise with store manager to ensure correct hours are used in H2H,
• Develop and inspire team with use of training and on the spot coaching across operational tasks.
• Oversee location Stocktake.
• Strong communication to sales team regarding new arrivals and stock rotation,
• Oversee Loss prevention methods with use of company tools,
• Oversee packaging orders to ensure store is always fully stocked,
• Stock pulled based on commercial results,
• Ensure the floor is walked with store manager on a weekly basis with commercial tools to aid stock replenishment,
• Oversee stockroom with weekly reviews of space and standards,
• Supervising and motivating team,
• Coaching and developing team,
• Drive and inspire excellent sales and service to meet company targets,
• Oversee location Stocktake,
• Strong commercial knowledge aided by company tools

Vivienne Westwood is one of the most iconic British Fashion Brands who cares and believes in its people and the environment.

Vivienne Westwood is looking for an Operations Manager to join the TEAM in our Bicester Store on a full time basis.